FAQs
What is the minimum experience required for this position?
The minimum experience required for this position is 1+ years of working with computers and Microsoft Office.
Is there a physical component to the job?
Yes, the role requires the ability to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours, along with frequent physical activities like pushing, pulling, squatting, bending, and reaching.
What are the working hours for this position?
The working hours for this position are 40 hours a week, with potential overtime as required.
What educational qualifications are required?
A high school diploma or equivalent is required for this position.
What tools will I be using in this role?
You will be using Microsoft Office tools including Excel, Word, PowerPoint, and Outlook, as well as an internal ticketing system for managing requests.
Is experience in a warehouse environment beneficial?
Yes, experience working with SharePoint and in a warehouse environment is considered an advantage for this role.
What skills are necessary for this position?
Excellent written and verbal communication skills, the ability to prioritize work, self-motivation, and a customer-centric approach are necessary for this position.
Is there an emphasis on diversity and inclusion in hiring?
Yes, Amazon values diversity and is committed to providing equal opportunities to all applicants, especially from designated groups in South Africa to contribute to Employment Equity.
How will my experience be evaluated for this role?
Your experience will be evaluated based on your ability to manage IT inventory, provide customer service, maintain asset records, and improve service delivery processes.
What documents are required to apply for the position?
Applicants are required to submit a copy of their identity document or passport and any applicable work permit if they are foreign nationals, along with an updated curriculum vitae.

