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Journal Administrator - 0824-CH-190

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Elsevier

Sep 12, 2024

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Chennai
  • Quick Apply

AI generated summary

  • You must effectively plan, prioritize, and problem-solve, possess excellent communication and interpersonal skills, have relevant training or work experience, and demonstrate necessary knowledge and skills.
  • You will provide administrative support, follow set processes, identify problems, assess issues, and make decisions using standard procedures to facilitate business operations.

Requirements

  • - Able to effectively plan, prioritize and problem solve
  • - Be a great communicator, excellent interpersonal skills
  • - Should have prior relevant training or related work experience
  • - Should have working knowledge and skills

Responsibilities

  • 1. Supports general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in the Administrative Services Function General Profile
  • 2. Able to follow set instructions and processes to complete work Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

FAQs

What is the role of a Journal Administrator?

The Journal Administrator acts as the first point of contact for customers on a portfolio of academic journals, focusing on providing excellent customer service and ensuring smooth journal operations.

What are the key responsibilities of this role?

Key responsibilities include supporting general business operations, following instructions and processes, identifying problems, and implementing solutions to improve the journal publication process.

What skills are recommended for this position?

Recommended skills include effective planning, prioritization, problem-solving abilities, and excellent communication and interpersonal skills.

Does this position offer flexible working hours?

Yes, the position offers flexible working hours in discussion with your manager to achieve a harmonious work-life balance.

Is there an opportunity for career growth?

Yes, the company emphasizes employee wellbeing and offers various benefits and support systems that contribute to long-term career success.

What kind of benefits does the company provide?

Benefits include comprehensive health insurance, group life and accident insurance, flexible working arrangements, employee assistance programs, medical screenings, and various paid time off.

Are there any specific training or experience requirements for the role?

Yes, prior relevant training or related work experience is necessary, along with a working knowledge of the skills required for the position.

Is there assistance provided for new parents?

Yes, the company offers modern family benefits which include maternity, paternity, and adoption support.

Is transportation available for employees?

Yes, there is free transport provided for employees commuting between home and office in Chennai.

Does the company offer support for personal challenges?

Yes, there is an Employee Assistance Program that provides access to support for personal and work-related challenges.

Because informed decisions lead to better outcomes

Consulting
Industry
5001-10,000
Employees
1880
Founded Year

Mission & Purpose

As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,700 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world.