Logo of Huzzle

Home

Matches

Explore

Manage

Junior Applications Specialist

image

Croydon Health Services NHS Trust

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • IT & Cybersecurity
    Healthcare
  • London

AI generated summary

  • You must have IT experience, understand ITIL, manage system issues within SLAs, support clinical systems, handle advanced admin, and conduct UAT and regression testing.
  • You will support Trust systems, manage incidents and change requests, perform advanced administration, testing, and aid in system upgrades and expansion while ensuring adherence to SLAs.

Requirements

  • Previous IT experience essential with good understanding of ITIL Service Management.
  • The postholder must understand the systems, offer potential solutions to problems and will support a team of skilled application specialists, ensuring that all requests, customer issues and technical problems are managed within agreed SLAs.
  • The postholder will undertake advanced maintenance, administration and configuration of the trusts clinical systems and e-RS.
  • You will also be expected to support the expansion and upgrading of the applications as well as supporting new systems in both Project stage and BAU.
  • Problem and Change Management
  • Advanced system administration
  • UAT and regression Testing

Responsibilities

  • You will be responsible for day to day support of variety of Trust's systems as well as administration, configuration and testing of new work streams and change requests.
  • The postholder will manage incidents and change requests on the trusts incident management system (Freshservice) for all applications we support and provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
  • The postholder must understand the systems, offer potential solutions to problems and will support a team of skilled application specialists, ensuring that all requests, customer issues and technical problems are managed within agreed SLAs.
  • The postholder will undertake advanced maintenance, administration and configuration of the trusts clinical systems and e-RS.
  • You will also be expected to support the expansion and upgrading of the applications as well as supporting new systems in both Project stage and BAU.
  • Problem and Change Management
  • Advanced system administration
  • UAT and regression Testing

FAQs

What is the job title for this position?

The job title is Junior Applications Specialist.

What type of contract is being offered for this role?

This is a full-time, permanent position.

What is the proposed interview date?

The proposed interview date is 23rd February.

What qualifications are required for this role?

Previous IT experience is essential, along with a good understanding of ITIL Service Management.

Who will the Junior Applications Specialist be supporting?

The postholder will support the B7 Applications Specialist and B7 Testing Manager.

What tasks will the Junior Applications Specialist be responsible for?

The postholder will manage incidents and change requests, support various Trust systems, undertake system administration, and assist in testing and configuration of new work streams.

What systems will the Junior Applications Specialist work with?

The postholder will work with the Trust’s clinical systems and e-RS.

What is the main location for this job?

The main site is Croydon University Hospital.

Who should I contact for more information or to arrange an informal visit?

You can contact Agi Kaminska, Assistant Director Digital Services, at a.kaminska2@nhs.net.

Is there an emphasis on career development at Croydon Health Services?

Yes, the Trust places a strong emphasis on education, training, and career development for all staff.

Are there any flexible working arrangements available for this position?

Yes, Croydon Health Services NHS Trust is committed to supporting flexible working arrangements.

image

Croydon Health Services NHS Trust

Excellent Care for All

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Croydon Health Services NHS Trust delivers a range of acute and community healthcare services, including emergency, surgical, and outpatient care, to the people of Croydon. Their mission is to provide high-quality, patient-centered care that enhances health outcomes and improves patient experiences. Their purpose is to ensure accessible, effective, and compassionate care that meets the needs of their local community.