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Junior Case Manager

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DXC Technology

Jan 14, 2025

Applications are closed

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Melbourne
    Remote

Requirements

  • • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • • Typically, 1+ years of relevant work experience
  • • Proven experience in business process transactions
  • • Proficiencies in business process management and optimization
  • • A continuous learner that stays abreast with industry knowledge and technology
  • • Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

Responsibilities

  • Execute business process transactions, ensuring accuracy and adherence to established procedures.
  • Collaborate with senior analysts, managers, and other team members.
  • Assist in process improvement projects and data analysis.
  • Support the team in identifying process bottlenecks and maintaining quality standards.
  • Ensure compliance with established quality and procedural guidelines.
  • Contribute to updating and documenting process procedures.
  • Work with the team to achieve performance targets and quality standards.
  • Participate in training and development programs.

FAQs

What are the primary responsibilities of a Junior Case Manager at DXC?

As a Junior Case Manager, you will assist in managing workers' compensation claims, ensuring injured employees receive appropriate care and benefits, collaborating with senior case managers, medical professionals, and legal teams to monitor case progress and ensure compliance with regulations.

What qualifications are required for this position?

The basic qualifications include a Bachelor's degree in a relevant field or equivalent experience, typically 1+ years of relevant work experience, proven experience in business process transactions, and proficiency in business process management and optimization.

Is previous experience in workers' compensation necessary?

While a strong understanding of workers' compensation laws is ideal, specific experience in workers' compensation is not explicitly listed as a requirement. Relevant experience in business process transactions is emphasized.

Are there opportunities for training and development?

Yes, the role includes participation in training and development programs to help enhance your skills and career growth within the company.

What type of work environment does DXC offer?

DXC adopts a 'people first' mindset, offering flexibility in working arrangements, a virtual first approach, and support from various employee interest and social support groups.

Does DXC support diversity and inclusion in the workplace?

Yes, DXC is committed to creating an inclusive culture and welcomes submissions from individuals from all walks of life, celebrating diversity and encouraging employees to bring their whole selves to work.

Are there any specific certifications that would be beneficial for this role?

While not required, relevant certifications such as Six Sigma or PMP are considered a plus for candidates.

How does DXC support employees' work-life balance?

DXC fosters a culture of inclusion and belonging, providing flexible working arrangements and a variety of social support groups to ensure employees have a well-rounded work-life balance.

What should I be cautious about when applying for jobs at DXC?

It's important to be aware of recruitment fraud. DXC does not make offers via social media or request money from applicants at any stage of the recruitment process. Always verify job offers through official channels.

Delivering excellence for our customers and colleagues

Technology
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.