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Junior Creator Manager - Sports (all genders)

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Zalando

Feb 17

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • Berlin

Requirements

  • You have 1 - 2 years of relevant work within sports, fashion, lifestyle or influencer marketing
  • You have experience with sourcing and contracting of creators or talent management
  • You have a high level understanding of the influencer marketing industry and an eye for great content. You have a good understanding of different types of content e.g video, imagery or editorial
  • You have great organisational and coordination skills, attention to detail and a high level of accuracy ensuring that work is completed on time and in full
  • You’re committed to diversity and inclusivity – you’ll share our message of inclusivity and liberation through fashion. You will be an ambassador for this in your output and your internal conduct.
  • You want to learn and develop - working in fashion and ecommerce, what’s in one month is out the next. We’ll all be learning new skills together, at every level.
  • Communicating with your colleagues in English is a breeze, more language skills are welcome
  • You have experience working with Google Sheets, Doc and Slides as well as MS Office

Responsibilities

  • Creator Management. You’ll be responsible for sourcing, recruiting and managing a pool of ~50 Sports Creators to be part of Zalando’s creator programs, primarily Style Creator Program which creates content for Get The Look. You will build relationships with the creators in your managed portfolio, be their point of contact for contracting, compensation, briefing for deliverables, and other account management subjects. You will gather their feedback and act as their spokesperson within Zalando.
  • Solve something that matters. You’ll be responsible for working with the broader team to define our core creator management processes and performance management framework for creators. You will be able to work with empathy and a dedicated human touch to communicate with your creators, guiding and listening to them, and putting your creators first.
  • Put yourself in the customer's shoes. You’ll act as the first point of contact for our creators whether that is ensuring they have the necessary tools to create content or following up with them in case anything isn’t delivered or providing answers to queries. You will be the expert on Zalando’s creator toolsets, and help creators understand how to leverage it to grow and monetise their audience.
  • Analyse and adapt. Dealing with multiple creators, you’ll know how to measure and report on success against strategic goals, quickly adapting when necessary to optimise performance. You’ll be able to pull insights from multiple data sources that can help steer the performance of the creators. You’ll be subject matter experts on their respective channels providing them with guidance and insights on their content as well as trends to help them create the best content.
  • Continuous Improvement. You’ll be on the frontline when it comes to working with creators and will be best positioned to identify opportunities to improve our ways of working that you can share with the relevant stakeholders. You will build and transfer knowledge of problems and opportunities relative to creator management (e.g. design and execution of creators’ surveys and interviews) and will contribute to new strategic creator management initiatives.

FAQs

What is the primary focus of the Junior Creator Manager role?

The primary focus of the Junior Creator Manager role is to source, recruit, and manage a pool of nano and micro creators in the sports category who will create content for Zalando's Get The Look inspiration page.

What kind of creators will I be managing?

You will be managing a pool of approximately 50 Sports Creators who are part of Zalando’s creator programs.

What will be my main responsibilities in the role?

Your main responsibilities will include creator management, defining creator management processes, acting as a point of contact for creators, analyzing performance, and identifying opportunities for continuous improvement.

Is experience in the influencer marketing industry required?

Yes, a high level understanding of the influencer marketing industry and experience with sourcing or contracting creators is required.

What are the key skills desired for this position?

Key skills desired include great organizational and coordination abilities, attention to detail, effective communication, and experience with Google and MS Office tools.

What kind of personal values are important for this role?

A commitment to diversity and inclusivity is essential, as well as a passion for continuous learning and development.

What languages are required for this position?

English proficiency is essential for communicating with colleagues, and additional language skills are welcome.

Are there opportunities for professional development within the company?

Yes, Zalando offers a training platform and conducts biannual peer-to-peer reviews to support your professional development.

What benefits can employees expect?

Benefits include an employee shares program, fashion discounts, paid volunteering days, hybrid work options, vacation days, and health and wellbeing support.

How does Zalando approach diversity and inclusion?

Zalando is committed to being inclusive by design, assessing candidates based solely on qualifications and merit, and welcoming applications from individuals of all backgrounds.

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Zalando

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods
Industry
10,001+
Employees
2008
Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.