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Key Account Executive (Sales Representative) – Northern Virginia

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Labcorp

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Chantilly

AI generated summary

  • You need a bachelor's degree, 3+ years in sales/account management, strong customer service and communication skills, proficiency in Microsoft Office, and a valid driver's license.
  • You will educate and upsell accounts, manage client relations, resolve issues, ensure retention, recommend tailored solutions, and collaborate with the sales team to achieve growth targets.

Requirements

  • Bachelor's degree is strongly preferred
  • Previous sales experience or account management of 3+ years is preferred
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to develop trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office and Excel
  • Valid driver's license and clean driving record

Responsibilities

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and timely resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused
  • Provide account management for client's day to day operations
  • Collaborate with entire sales team to grow book of business
  • Meet and exceed monthly retention and upsell goals

FAQs

What is the location of the Key Account Executive position?

The Key Account Executive position is based in Northern Virginia, specifically covering Alexandria, Fairfax, Woodbridge, and surrounding areas.

What type of travel is required for this role?

The role primarily requires day travel with little overnight travel.

Is a degree required for the Key Account Executive position?

A bachelor's degree is strongly preferred for this position.

What type of previous experience is preferred for applicants?

Previous sales experience or account management of 3+ years is preferred, particularly in the healthcare industry.

What are the primary responsibilities of a Key Account Executive?

Key responsibilities include educating and upselling clients, acting as a liaison between clients and Labcorp operations, providing superior customer service, ensuring customer retention, and collaborating with the sales team to grow the book of business.

What skills are essential for this position?

Essential skills include superior customer service, effective communication (both written and verbal), time management, organizational skills, and proficiency in Microsoft Office and Excel.

Are there specific metrics that the Key Account Executive needs to meet?

Yes, the Key Account Executive is expected to meet and exceed monthly retention and upsell goals.

What benefits does Labcorp offer for this position?

Labcorp offers comprehensive benefits including Medical, Dental, Vision, Life insurance, STD/LTD, 401(k), Paid Time Off (PTO), Tuition Reimbursement, and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.

Is Labcorp an equal opportunity employer?

Yes, Labcorp is proud to be an Equal Opportunity Employer and promotes inclusion and belonging in the workforce without tolerating harassment or discrimination of any kind.

In Pursuit of Answers

Science & Healthcare
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.