Logo of Huzzle

Key Account Manager

image

BMW Group

Sep 26, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • A hands on leader and financially aware
  • Ability to negotiate at all levels with strong leadership skills
  • Ability to work under pressure and adhere to timescales effectively
  • Keen eye for detail, good communication and a passion for delivering great customer service
  • Strong industry knowledge

Responsibilities

  • Drive pro-active prospecting to identify all potential customers and maintain effective control of the DMS to maintain regular and professional contact.
  • Build and maintain your own portfolio of Key End User accounts in the supply of BMW Group brand vehicles.
  • Manage the enquiry flow and achieve the relevant brand requirements in contact quality and response.
  • Support other Corporate Staff to achieve the departments commitments to our customers and maintain our Corporate Certified Position.
  • Whilst BMW MINI experience will be a benefit, attitude and character are more important to us. We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty.

FAQs

What is the primary responsibility of a Key Account Manager at Group1 Farnborough?

The primary responsibility is to drive pro-active prospecting to identify potential customers, manage a portfolio of Key End User accounts, and ensure a great customer experience while supporting corporate commitments.

Is experience with BMW MINI necessary for this role?

While BMW MINI experience is beneficial, it is not a strict requirement. Attitude and character are considered more important for this position.

What qualifications are required for the Key Account Manager position?

Candidates should be hands-on leaders, financially aware, possess strong negotiation and leadership skills, and have a keen eye for detail with a passion for delivering great customer service.

What kind of training opportunities are available for Key Account Managers?

Key Account Managers are enrolled in an industry-leading Sales Academy and have access to accelerated training pathways and manufacturer training.

Are there any family-friendly benefits offered?

Yes, we offer family-friendly benefits, including enhanced Paternity & Maternity leave and other rewards that support work-life balance.

What kind of incentives or rewards are available for long service?

There are Long Service holiday rewards that increase with the length of service, as well as a paid day off for your birthday.

Can current employees own cars from the BMW Group?

Yes, employees are eligible for car ownership for themselves and family members.

What is the work environment like at Group 1 Automotive?

The work environment is friendly, supportive, and focused on teamwork, with state-of-the-art facilities utilizing modern automotive technology.

Is this position suitable for someone who works well under pressure?

Yes, the role requires the ability to work under pressure and adhere to timescales effectively, making it suitable for individuals who excel in such conditions.

How is customer satisfaction emphasized in this role?

Strong leadership abilities and a deep care for customer satisfaction and loyalty are essential, with a focus on ensuring every customer has a great experience.

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.