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Key Account Manager Automotive, Amazon

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Amazon

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • London
    Remote

AI generated summary

  • You must have experience in customer relationships, strategic account management, and data analysis. A bachelor's degree, CRM familiarity, and ability to influence stakeholders are essential.
  • You will manage automotive retail partnerships, analyze performance data for growth, build executive relationships, and develop programs to enhance the retailer experience on the platform.

Requirements

  • BASIC QUALIFICATIONS
  • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products
  • Bachelor's degree or equivalent
  • Experience managing executive customer relationships and key business stakeholders
  • Solid experience in strategic account management of 3P marketplace sellers
  • Demonstrated expertise in analyzing complex data sets and developing strategic business recommendations
  • Must be a self-starter with experience leading cross-functional projects or initiatives in an ambiguous environment
  • PREFERRED QUALIFICATIONS
  • Experience producing executive-level written materials and presenting to executive audiences
  • Experience influencing internal and external stakeholders
  • Experience with sales CRM tools such as Salesforce or similar software
  • Demonstrated success developing and executing strategic account plans that drive significant business growth

Responsibilities

  • 1. Strategic Partnership Management: Own relationships with automotive retail partners, develop account strategies, and drive business growth through data-driven recommendations and strategic initiatives.
  • 2. Performance Optimization: Analyze complex performance data, identify strategic growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon.
  • 3. Field Leadership: Build executive-level relationships through strategic communication and engagement with automotive retail partners. Lead executive business reviews and develop long-term partnership roadmaps.
  • 4. Program Development: Identify systemic opportunities and develop new programs or processes to enhance the automotive retailer experience. Collaborate with product teams to influence platform development based on partner feedback.

FAQs

What is the primary responsibility of the Key Account Manager Automotive at Amazon?

The primary responsibility is to develop strategic partnerships with automotive retail partners, drive their growth and success, and contribute to transforming the automotive e-commerce experience on Amazon.

What qualifications are required for this role?

Candidates must have experience building customer relationships, managing executive customer relationships and key business stakeholders, and solid experience in strategic account management of 3P marketplace sellers, among others.

Is travel required for this position, and if so, how much?

Yes, this position requires 10-15% travel to meet with automotive retail partners across multiple regions.

What skills are preferred for applicants?

Preferred skills include experience producing executive-level written materials, influencing internal and external stakeholders, familiarity with sales CRM tools such as Salesforce, and a proven track record of developing and executing strategic account plans.

What kind of environment does this role operate in?

This role operates in a fast-paced and entrepreneurial environment where navigating ambiguity and demonstrating strong business judgment are crucial.

Will the Key Account Manager work cross-functionally?

Yes, the Key Account Manager will work cross-functionally with senior leadership across various teams, including Seller Experience, Seller Operations, Business Development, and Product Management.

What is a day in the life of a Strategic Account Manager like?

A day involves collaborating with cross-functional teams, maintaining relationships with executive-level stakeholders, providing valuable insights to product teams, and driving initiatives for scale in the automotive sector.

What company's mission will the Key Account Manager contribute to?

The Key Account Manager will contribute to Amazon's mission of transforming the vehicle shopping experience and enhancing the automotive business.

What kind of programs or processes will the Key Account Manager develop?

The Key Account Manager will identify systemic opportunities and develop new programs or processes to enhance the automotive retailer experience on the Amazon platform.

Does Amazon prioritize diversity in hiring?

Yes, Amazon is an equal opportunities employer and believes that employing a diverse workforce is central to its success.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.