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Columbia Sportswear Company

Oct 12, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Chester
  • Quick Apply

AI generated summary

  • You should have a high school diploma (GED preferred), up to 2 years of experience, POS skills, physical stamina for lifting 40 lbs, clear communication, and flexible availability.
  • You will provide top-notch customer service, manage visual merchandising, handle cash transactions, assist in product flow, and perform keyholder duties like opening and closing the store.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
  • Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
  • Occasionally requires the ability to work in place
  • Ability to clearly communicate with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
  • Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
  • Perform designated keyholder duties as needed which may include opening and closing store duties.

FAQs

What is the main responsibility of a Key Holder at Columbia Sportswear?

The main responsibility of a Key Holder is to provide exceptional customer service, maintain store standards, perform cash register transactions, contribute to store profitability, and perform designated keyholder duties including opening and closing the store.

Is a specific education required for this position?

No specific education is required, although a High School Diploma or GED is preferred.

How much experience is required for the Key Holder position?

The position requires 2 years of experience or less in a similar role or specialization.

What should I expect in terms of job conditions for this role?

The job conditions include working in an active environment that may require the ability to constantly move and handle items weighing up to 40 lbs, with occasional exposure to dust and noise. Clear communication and a flexible retail schedule are also necessary.

Will training be provided for operating the Point of Sale (POS) system?

Yes, training will typically be provided for operating the Point of Sale (POS) system and other in-store computerized systems.

What types of tasks will I perform related to customer service?

You will engage with consumers to understand their needs, answer questions regarding product features and availability, and make compelling product recommendations.

Are there any special requirements related to the keyholder duties?

Yes, as a Key Holder, you will be responsible for specific duties such as opening and closing the store as needed.

What does the store's visual merchandising entail?

Maintaining store standards for visual merchandising involves creating eye-catching displays, ensuring cleanliness and safety throughout the store, and retrieving merchandise as needed.

What is the role of a Key Holder in contributing to store profitability?

The Key Holder contributes to store profitability by efficiently receiving, handling, replenishing, and processing incoming and outgoing product flow.

Are there any physical requirements for the Key Holder position?

Yes, the role may be physical or strenuous in nature, requiring frequent movement and the ability to adjust/move items weighing up to 40 lbs.

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.