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Key Holder - The Cosmetics Company Store - Fitzrovia/London - 13.5hr/2 days

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The Estée Lauder Companies Inc.

12d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • London

AI generated summary

  • You should have retail experience, supervisory skills, a passion for customer service, flexible availability, and proof of the right to live and work in the country.
  • You will assist the Store Manager and Assistant Manager in running the store efficiently, ensuring operations are smooth and supporting team performance.

Requirements

  • You will have:
  • While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • A passion and energy to provide inspirational, authentic and personalised customer service
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country

Responsibilities

  • Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.

FAQs

What is the job title for this position?

The job title is Key Holder at The Cosmetics Company Store in Fitzrovia, London.

How many hours per week will this position require?

This position requires 13.5 hours over 2 days per week.

What brands will I be working with at The Cosmetics Company Store?

You will be working with premium brands under The Estée Lauder Companies, including Clinique, Estée Lauder, Jo Malone London, M·A·C, and Tom Ford Beauty.

What qualifications are required for the Key Holder position?

While not essential, previous retail operations experience and supervisory experience are desirable. A passion for providing excellent customer service is also important.

Will I receive training if hired?

Yes, training and development opportunities will be provided.

Is previous cash handling experience necessary for this role?

Previous cash reconciliation and experience in opening and closing the store are desirable but not mandatory.

What benefits are offered for this position?

The position offers a competitive industry salary, a commission scheme, product discounts, and training and development support.

How flexible is the availability for this role?

Flexible availability across days and hours is desired, and discussions about work-life balance can be held with the hiring manager during the interview.

Is proof of the right to work in the country required?

Yes, proof of the right to live and work in the country is required for this position.

How many stores does The Cosmetics Company Store operate in the UK?

The Cosmetics Company Store operates over 20 stores across key Designer Outlet destinations in the UK.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.