FAQs
What is the role of a Kundenberater:in at The Body Shop?
As a Kundenberater:in, you will be responsible for providing an exceptional customer experience, sharing the brand’s values and stories, promoting the Love Your Body™ customer club, and assisting the team with organizational processes.
Is prior experience required for this position?
While specific experience is not mentioned, a passion for engaging with customers and an enthusiasm for the brand's mission are essential.
What are the working hours for this position?
The position is offered in part-time (TZ), but specific working hours may vary.
Does The Body Shop offer training for new employees?
Yes, The Body Shop provides comprehensive onboarding to help new employees understand the brand and its values.
Are there opportunities for career advancement?
Yes, The Body Shop offers possibilities for progression and professional development within the company.
What kind of company culture can I expect at The Body Shop?
The Body Shop fosters an open and inclusive company culture that celebrates diversity, encourages communication, and supports social and environmental activism.
What benefits are offered to employees?
Employees receive a fair salary, access to corporate benefits, a personal discount on products, retirement plan subsidies, six weeks of vacation per year, and bonuses such as holiday and Christmas pay.
Is language proficiency important for this role?
Yes, very good communication skills, including proficiency in English, are required for this position.
How does The Body Shop ensure Diversity & Inclusion?
The Body Shop is committed to a diverse and inclusive culture, taking active measures to promote equality and combat systematic discrimination.
Who should I address my application to?
Applications should be addressed to Iva Vodopivec, and should include your salary expectations and earliest possible start date.