L'Oréal Luxe Team Manager, Sephora Bluewater (37.5 hours)

L'Oréal

Oct 26, 2024

Applications are closed

Job
Full-time
Mid & Senior Level
Customer Relations
Sales & Business Development

Requirements

Excellent business acumen including sales analysis, inventory management and organising staffing.
Flexible approach with availability in line with the needs of the business to include late nights weekends and bank holidays (Excluding Christmas day).
Proven track record of delivering retail KPIs, driving retail, through eventing, providing exceptional customer service whilst leading a team to achieve and exceed their targets.
To be an enthusiast about make-up/skincare or wellness.
To enjoy making connections with customers and be at ease talking to people about our products and brands.
A desire to help meet customers’ needs and create a memorable experience.
A desire to achieve goals and create activity in store as well as the initiative to create events to drive your business in the community and store.
To enjoy working in a Retail environment and be happy to work on your own and as part of a team.
To be comfortable with technology and happy to engage across our channels.
Clear communication skills.

Responsibilities

Achieve and exceed retail and KPI targets for your store, ensuring plans are executed with the vision of long-term success. Whilst also identifying and reacting to retail opportunities and challenges to maximize results
Monitor and react to productivity levels to ensure effective use of resources and strategic use of FTE to maximise productivity.
Manage store targeting process to ensure clear and accurate targets are set for each team member in your squad.
Provide detailed feedback to your Area Manager on what’s working well and opportunities that you can spot to increase performance.
Collaborate with in store teams, and your area manager to ensure consistency, success and achieve retail targets.
Building solid relationships with your store to leverage the best results for our retail targets and KPI’s.
Embrace digital business tools and be an ambassador for these within your team.
Have a passion for your people – as part of your role you will spend time coaching and developing your team with a focus on development of service skills.
Own the People Development and coaching of your in-store team to achieve the best possible results.
Ensure excellence of brand image in the store at all times; counters, displays, team, etc
Influence future retailer initiatives; ensuring the brands maximizes all available opportunities

FAQs

What is the job title for this position?

The job title is L'Oréal Luxe Team Manager at Sephora Bluewater.

What are the working hours for this role?

The role is for 37.5 hours per week.

What skills are important for a Team Manager in this role?

Important skills include excellent business acumen, flexible approach, a proven track record of delivering retail KPIs, enthusiasm for makeup/skincare, ability to connect with customers, and strong communication skills.

What type of experience is L'Oréal looking for in candidates?

Candidates should have experience in retail management, delivering exceptional customer service, and leading a team to achieve and exceed targets.

Are there opportunities for training and development in this role?

Yes, the role includes comprehensive training and development support led by the National Education Manager and Retail & Education Manager.

What kind of benefits does L'Oréal offer to employees?

Benefits include a competitive salary, bonus incentives, access to a staff shop with 35 brands, 30 days of holiday, discounted dental insurance, and discounts across various services and retailers.

Is prior knowledge of beauty trends required for this position?

Yes, being knowledgeable about beauty trends and having a passion for makeup/skincare is crucial for this role.

Will the Team Manager be expected to engage with social media?

Yes, the Team Manager should be digitally savvy and actively engage with social media trends.

Is this position focused purely on sales?

No, the role focuses on building genuine relationships with clients and providing personalized experiences, not just on selling products.

How does L'Oréal promote inclusivity in the workplace?

L'Oréal is committed to creating a diverse, equitable, and inclusive environment, valuing contributions from individuals regardless of various protected statuses.

L'Oréal

Retail & Consumer Goods

Industry

10,001+

Employees

1909

Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.