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Lab Patient Technician

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LifeLabs

Oct 8, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare
  • Sault Sainte Marie

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the job title for this position?

The job title for this position is Lab Patient Technician.

What are the primary responsibilities of a Lab Patient Technician?

The primary responsibilities include greeting patients, performing phlebotomies, connecting/disconnecting holter monitors, maintaining client relationships, completing data entry, and preparing specimens for transportation.

What are the working hours for this part-time position?

The working hours for this part-time position range from 20 to 37.5 hours per week.

What qualifications are preferred for this role?

A graduate of an approved Laboratory Assistant program or equivalent is preferred, along with phlebotomy experience being an asset.

What skills are necessary for success in this role?

Necessary skills include excellent communication, good computer skills (minimum typing speed of 40 wpm), strong customer/patient service, empathy, flexibility, adaptability to change, problem-solving skills, and the ability to maintain patient privacy and confidentiality.

Are there benefits provided for employees?

Yes, LifeLabs provides a comprehensive total rewards program that includes employee group benefits, retirement savings plans, vacation and wellness days, and wellness programs.

Is there an emphasis on diversity, equity, and inclusion at LifeLabs?

Yes, LifeLabs prioritizes the ongoing development of its diversity, equity, and inclusion (DEI) program to better serve both employees and the communities they operate in.

Are accommodations available during the recruitment process?

Yes, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

Is vaccination required for this position?

Vaccinations are highly encouraged at LifeLabs, and vaccinations and/or immunization screening may be mandatory for selected employees as regulated by provincial or regional governments or through employer-led policies.

How can I apply for this position?

Interested candidates can apply for this position by following the application instructions provided in the job listing.

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LifeLabs

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.