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Lead Analyst

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American Express

Oct 24, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • Gurgaon

Requirements

  • 1-2 years of relevant work experience or Bachelor's Degree in equivalent field is required;
  • Strong analytical background with proficiency on Excel, SQL & HIVE.
  • Good presentation & communication skills.

Responsibilities

  • Provide oversight on the opportunities created and sales efforts invested by the sales using internal systems
  • To be the subject matter expert for US SME and effectively engaging with stakeholders
  • Partnership with stakeholders and business partners to provide valuable insights & prepare metrics to support leadership & product managers to help grow the business.
  • Drive Analytics and Insights through various data tools
  • Identify & Implement various automation techniques to improve efficiency
  • Perform quality check for on sales documentation.
  • Build positive relationships with key collaborators

FAQs

What is the role of the Lead Analyst at American Express?

The Lead Analyst will provide oversight on sales opportunities, act as a subject matter expert, engage with stakeholders, drive analytics and insights, implement automation techniques, and perform quality checks on sales documentation.

What qualifications are required for this position?

A Bachelor's Degree in a relevant field or 1-2 years of relevant work experience is required, along with a strong analytical background and proficiency in Excel, SQL, and HIVE.

Are there opportunities for career development in this role?

Yes, American Express offers career development and training opportunities to help employees grow in their careers.

What type of work environment does the Global Sales Enablement, Pricing & Transformation (SPT) team promote?

The SPT team promotes a dynamic, intellectually stimulating, open, fun, and collaborative environment.

What benefits does American Express provide to its employees?

American Express offers competitive base salaries, bonus incentives, comprehensive medical and dental coverage, flexible working models, generous parental leave, free access to wellness centers, and confidential counseling support, among other benefits.

How does American Express ensure inclusivity in the workplace?

American Express is committed to equal opportunity employment and makes hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or other status protected by law.

What tools and skills are necessary for a Lead Analyst?

Proficiency in data tools for analytics and insights, particularly Excel, SQL, and HIVE, along with good presentation and communication skills, are necessary for this role.

What is the focus of the Global Commercial Services (GCS) team?

The GCS team focuses on accelerating sales and driving profitable charge volume growth in the commercial payments solutions space.

Is there a quality control aspect involved in this role?

Yes, the Lead Analyst is responsible for performing quality checks on sales documentation to ensure accuracy and compliance.

What is the importance of stakeholder engagement in this position?

Engaging with stakeholders is crucial as it helps provide valuable insights and prepare metrics that support leadership and product managers in growing the business.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.