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Lead Global Program Manager

  • Job
    Full-time
    Senior Level
  • Healthcare
    Business, Operations & Strategy
  • New York
    Remote

AI generated summary

  • You need 6+ years in operations or program management, proven leadership in complex programs, strong communication skills, an analytical mindset, and a degree; healthcare experience is a plus.
  • You will lead global programs, manage cross-functional teams, ensure timely delivery, align strategies with company goals, and evolve initiatives based on insights and stakeholder collaboration.

Requirements

  • 6+ years of experience in operations or program management, ideally in a fast-paced, cross-functional environment
  • Proven ability to independently lead complex programs with multiple workstreams and stakeholders
  • Strong executive presence, with experience presenting to and aligning senior leaders
  • Excellent collaboration and communication skills; thrives in matrixed environments
  • Analytical mindset with ability to translate data into insights and drive action
  • Track record of building scalable solutions that align with financial and strategic goals
  • Bachelor's degree or equivalent experience; background in healthcare is a plus

Responsibilities

  • Lead end-to-end program builds—from early scoping and roadmap creation to execution, delivery, and iteration—across high-impact global initiatives
  • Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance, and the Revenue organization
  • Translate company goals into coordinated operational strategies and frameworks that scale
  • Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery
  • Serve as a thought partner to executive stakeholders, building clear narratives and presentations for leadership forums
  • Facilitate alignment across teams to ensure seamless integration of new processes and global capabilities
  • Continuously evolve program strategy based on results, learnings, and business needs

FAQs

What is the primary mission of Spring Health?

The primary mission of Spring Health is to eliminate every barrier to mental health and revolutionize mental healthcare by providing tailored support to individuals when they need it.

What will be the main responsibilities of the Lead Global Program Manager?

The main responsibilities of the Lead Global Program Manager include leading end-to-end program builds for high-impact global initiatives, translating company goals into coordinated operational strategies, managing progress and risks, facilitating alignment across teams, and continuously evolving program strategies based on results and business needs.

What qualifications are required for the Lead Global Program Manager position?

Candidates should have 6+ years of experience in operations or program management, a proven ability to lead complex programs, strong executive presence, excellent collaboration and communication skills, an analytical mindset, a track record of building scalable solutions, and a Bachelor's degree or equivalent experience; a background in healthcare is a plus.

Is experience in the healthcare industry preferred for this role?

Yes, a background in healthcare is considered a plus for this position, although it is not a strict requirement.

What is the target salary range for the Lead Global Program Manager position?

The target base salary range for this position is $110,000 - $142,500, which is part of a competitive total rewards package that includes stock options and benefits.

Are there any specific time zone requirements for this role?

Yes, candidates must be able to work Eastern Time Zone hours and attend occasional in-person meetings in NYC.

What benefits are included in the compensation package for this position?

Benefits include health, dental, and vision coverage starting on the first day, a 401(k) match, access to mental health services for employees and their dependents, competitive paid time off, parental leave, access to wellness programs, professional development reimbursement, and donation matching, among others.

Is there a commitment to diversity and inclusion in the hiring process?

Yes, Spring Health is committed to fostering a diverse workplace and encourages applicants from historically underrepresented communities to apply, even if they do not meet every qualification.

How does Spring Health support employee growth and development?

Spring Health offers up to $1,000 per year for professional development reimbursement to support employees' growth and learning opportunities.

Will I have the opportunity to present to senior leadership in this role?

Yes, the Lead Global Program Manager will serve as a thought partner to executive stakeholders and will be responsible for building clear narratives and presentations for leadership forums.

We support teams and families with personalized mental health care.

Science & Healthcare
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

At Spring Health, we help employers modernize their behavioral health benefits with the most effective, comprehensive solution for employee mental wellbeing. Our offering functions as a single front door to any type of care - from digital exercises, to EAP services, to coaching, therapy, or medication. We use a proprietary assessment and machine-learning technology to understand all of the conditions a person may be experiencing, and use those results to match them to a care plan personalized to their needs. Each member has access to a Care Navigator to help guide them through their options, assist in booking appointments with therapists, and connect them to domain experts across work-life, legal, or financial services. This innovative, personalized approach to care, paired with a seamless, high-touch member experience makes Spring Health the most holistic, effective behavioral health benefit for modern, people-first employers. Suicidal crisis or emotional distress – For immediate help for you or someone else, call 1-800-273-8255. Available 24/7.