Lead Patient Transporter

Cleveland Clinic

Jul 30, 2024

Applications are closed

Job
Full-time
Junior Level
Cleveland

Requirements

Education:
High School diploma or GED.
Associate's degree preferred.
Certifications:
None required.
Complexity of Work:
Requires organizational, decisive judgment, problem solving, communications, good customer service skills and the ability to work with minimal supervision.
Must be able to handle multiple tasks, be able to work in a stressful environment and take appropriate actions as needed.
Work Experience:
A minimum of one to two years of experience as a Patient Transporter in a medical setting or experience in a hospital setting with patient through-put systems.
An Associate's degree may offset the experience requirement. After selection and placement, requires three months on-the-job training and orientation to learn multiple hospital and clinic locations, special procedures and patient emergency and safety procedures, proper body mechanics necessary to safely move patients.
Successfully complete training in the applicable Patient Transport software application within 30 days. This includes Patient Transport and Reporting module.
Physical Requirements:
Requires handling of patients, manual and finger dexterity and eye/hand coordination.
Requires normal or corrected vision and hearing to normal range.
Requires working with some exposure to communicable disease.
Successful completion of body mechanics training within 30 days of hire.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.

Responsibilities

Acts as a technical resource for team members.
Collaborates with management to achieve the organizational goals.
Facilitates departmental goals for team members and Supervisors.
Performs a variety of activities related to the transportation of patients and equipment.
Monitors employees in daily operations.
Provides orientation, education and training for new hires.
Develops effective team environment. Encourages and supports morale building activities and positive attitudes.
Communicates with employees and provides orientation on policies. Analyzes workflow and procedures.
Identifies opportunities to improve productivity, quality and effectiveness of processes.
Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment. With assistance, transfers patients to or from beds, wheelchairs or stretchers as needed.
Transports patients to hospital lobby and open doors during the patient discharge process.
Approaches, greets and offers assistance and direction to patients and visitors in the hospital environment.
Communicates to nursing personnel, clinician, technician or receptionist of patient's arrival and departure.
Verifies correct patient identification by comparing information from pager to patient wristband; obtains correct medical chart; verifies proper mode of transportation and confirms standard precautions.
Disinfects and maintains par levels of equipment throughout the hospital.
Identifies malfunctioning ambulatory equipment and reports to appropriate department for repair or replacement.
Rounds throughout the hospital environment for departmental equipment and delivers to the appropriate staging area.
Collects pertinent information and reports patient complaints to the appropriate clinician/Supervisor/Manager.

FAQs

What are the primary responsibilities of a Lead Patient Transporter?

The Lead Patient Transporter is responsible for monitoring daily operations, providing orientation and training for new hires, facilitating a positive team environment, transporting patients and equipment, communicating with nursing personnel, verifying patient identification, disinfecting equipment, reporting patient complaints, and promoting morale within the team.

What qualifications are required for this position?

A high school diploma or GED is required. An Associate's degree is preferred. Experience as a Patient Transporter in a medical setting is also necessary, typically ranging from one to two years.

Are there any certifications needed for this job?

No specific certifications are required for the Lead Patient Transporter position, but successful completion of training in the applicable Patient Transport software application is required within 30 days of hire.

What skills are essential for success in this role?

Organizational skills, decisive judgment, problem-solving abilities, strong communication skills, good customer service skills, and the ability to work with minimal supervision in a stressful environment are essential for success in this role.

How is the training process structured after being hired?

After selection and placement, the new hire is required to complete three months of on-the-job training and orientation to learn about various hospital and clinic locations, special procedures, patient emergency and safety procedures, and proper body mechanics necessary for safely moving patients.

What are the physical requirements for this job?

The position requires handling patients, manual and finger dexterity, good eye/hand coordination, normal or corrected vision, and hearing within the normal range. Additionally, there is some exposure to communicable diseases, and completion of body mechanics training within 30 days of hire is required.

What personal protective equipment must be used in this job?

The Lead Patient Transporter is expected to follow Standard Precautions and use personal protective equipment as required for specific procedures to ensure both their safety and the safety of the patients.

Can I discuss salary specifics during the application process?

Yes, candidates are encouraged to discuss salary and hourly specifics during the application and hiring process, as salary information may vary and is not directly represented in job postings.

What initiatives does the Lead Patient Transporter take to foster a positive team environment?

The Lead Patient Transporter encourages teamwork by supporting morale-building activities and promoting positive attitudes among team members.

How does a Lead Patient Transporter communicate with healthcare personnel?

The Lead Patient Transporter communicates with nursing personnel, clinicians, technicians, or receptionists regarding the arrival and departure of patients to ensure seamless patient care and transport.

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Mission & Purpose

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.