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Lead Technical Applications Engineer – Grid Automation

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  • Job
    Full-time
    Senior Level
  • Engineering
    IT & Cybersecurity
  • Madrid

Requirements

  • Degree in Electrical / Electronic or Telecommunications Engineering or Computer Science.
  • At least 5 years of experience in a customer facing engineering position
  • Cybersecurity experience. In OT environments preferably.
  • Advanced Substation Control System Applications Knowledge within Transmission & Distribution segment
  • Experience with IEC 61850 based Substation Automation solutions is highly desirable
  • Working knowledge of Substation Protection, Substation Automation and RTUs and be able to assist the customers in the selection and implementation of the best GE solution for their applications. Experience with Network protocols, HMI systems, and software packages are highly desirable.
  • Ability to analyze specific applications and produce technical reports
  • Commercial Acumen
  • Able to travel both in country and overseas
  • Languages – English and Spanish. Portuguese, Italian and Romanian also valuable (duties require writing and verbal communication with customers)

Responsibilities

  • Execute the review, analysis and resolution of assigned customer application enquiries using sound engineering principles and adhering to business standards, practices, procedures, and product / deadline requirements
  • Provision of technical support to internal and external customers on the complete range of Grid Automation Products (focused on Digital Control System, network management, cybersecurity, etc.) both by telephone and face to face meetings. The role will consist of both office-based responsibilities and visits to customer sites.
  • Assist the Commercial/Sales organization in ensuring the best technical solution, promotion of products, presentations and assistance during technical negotiations as well as completing formal tenders for Grid Automation products/solutions in line with customer specifications.
  • Conduct customer trainings to help customers in the application and the operation of the Grid Automation products and services.
  • Attendance of trade shows, seminars and conferences as necessary.

FAQs

What is the primary focus of the Lead Technical Applications Engineer – Grid Automation role?

The primary focus is to support the Commercial Team in coordinating and executing all commercial and technical activities related to the Grid Automation Business in South Europe, particularly concerning Substation Protection and Automation solutions.

What qualifications are required for this position?

A degree in Electrical/Electronic or Telecommunications Engineering or Computer Science is required, along with at least 5 years of experience in a customer-facing engineering position.

Is experience in cybersecurity necessary for this role?

Yes, cybersecurity experience, specifically in OT (Operational Technology) environments, is required for this position.

What languages are necessary for communication in this role?

Proficiency in English and Spanish is required, while knowledge of Portuguese, Italian, and Romanian is also valuable.

What type of travel is expected for this position?

The position requires the ability to travel both in-country and overseas to meet customer needs.

Are there opportunities for training in this role?

Yes, conducting customer trainings to assist customers in the application and operation of Grid Automation products and services is part of the responsibilities.

What skills are emphasized for the desired characteristics of a candidate?

Strong oral and written communication skills, presentation skills, strong interpersonal skills, and the ability to work on multiple inquiries simultaneously are emphasized.

Does the company provide relocation assistance for this role?

No, relocation assistance is not provided for this position.

What type of experience is highly desirable related to substation solutions?

Advanced Substation Control System Applications knowledge within the Transmission & Distribution segment and experience with IEC 61850 based Substation Automation solutions are highly desirable.

Will this role entail attending industry events?

Yes, attendance at trade shows, seminars, and conferences as necessary is part of the job responsibilities.

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Employees

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