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Learning Administrator

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Harrods

13d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Education & Teaching
  • London

AI generated summary

  • You should have strong organizational skills, LMS experience, and a proactive attitude. Ability to manage multiple projects, collaborate, and work independently is essential.
  • You will coordinate training sessions, manage schedules, assist with admin tasks, maintain LMS records, and troubleshoot technical issues for an efficient learning experience.

Requirements

  • As the administrative support to the Learning and Development team your role would include scheduling, managing, and reporting on all aspects of deploying learning and training initiatives, both digital and facilitator-led, and LMS management.
  • You will have strong organizational skills with the ability to manage multiple projects simultaneously alongside the ability to work collaboratively across departments and levels of the organization.
  • You will have a background in administration and experience managing a varied workload.
  • You will also be:
  • A self-starter, with a proactive can-do attitude.
  • Detail-orientated and thrive on being organised and executing on tasks.
  • A reliable pair of hands, who can work as part of a team and independently.
  • Experienced with Learning Management Systems (LMS) and co-ordination of training/events.

Responsibilities

  • Coordinating with facilitators/trainers (both internal and external) to ensure the availability of necessary resources and materials to run learning/training sessions.
  • Scheduling and managing groups/teams/programme cohorts.
  • Support the L&D team and their projects by providing administrative assistance (e.g. room set up, ordering materials, printing).
  • Maintaining accurate records of attendance and completion in our LMS (Workday) alongside writing and sending communications, to learners (invitations, reminders, confirmations).
  • Answering and resolving technical issues related to the LMS system via our HelpDesk.

FAQs

What is the duration of the contract for this position?

This role is a 12 Month Fixed Term Contract.

What are the working hours for this position?

The role follows a hybrid working pattern, requiring 4 days in the office, including Fridays and Mondays.

What are my primary responsibilities in this role?

Your primary responsibilities will include scheduling and managing learning initiatives, coordinating with facilitators, maintaining accurate records in the LMS, and providing administrative support to the L&D team.

What skills are required for this position?

The ideal candidate should possess strong organizational skills, attention to detail, the ability to manage multiple projects, and experience with Learning Management Systems (LMS).

Will I need to handle technical issues related to the LMS?

Yes, you will be responsible for answering and resolving technical issues related to the LMS system via our HelpDesk.

Is prior experience in administration necessary for this role?

Yes, a background in administration and experience in managing a varied workload are essential for this role.

What kind of work environment can I expect at Harrods?

You can expect a friendly environment that inspires your best work, along with abundant opportunities for career growth.

Does Harrods welcome applications from diverse backgrounds?

Yes, Harrods celebrates diversity and invites applications from all cultures, backgrounds, tastes, and experiences.

Will I be working independently or as part of a team?

You will have the opportunity to work both independently and as part of a team, contributing to collaborative efforts within the L&D function.

Are there opportunities for growth within the organization?

Yes, Harrods provides ample opportunities and support to build an exceptional career across various specialisms within the business.

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Harrods

Uniquely You Together Harrods

Retail & Consumer Goods
Industry
1001-5000
Employees
1849
Founded Year

Mission & Purpose

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.