Learning and Development Specialist

L.E.K. Consulting

2mo ago

Job
Full-time
Junior & Mid Level
People, HR & Administration
Education & Teaching
New York

AI generated summary

You need a bachelor's degree, 2-3 years in instructional design, knowledge of adult learning principles, content development experience, strong project management skills, and proficiency in MS Office.
You will plan and oversee curriculum, design learning experiences, train instructors, manage content systems, support training delivery, and measure program effectiveness while fostering collaboration.

Requirements

* Bachelor's degree required
* 2-3 years of instructional design and teaching/training experience, ideally in a professional services environment
* Strong knowledge of adult learning principles and demonstrated ability to apply them in practice
* Experience leading and providing feedback to instructional content developers, including collaboration with global teammates
* Experience developing on-demand learning materials (for example, LMS content, scripts, video, job aids, and reference guides)
* Exceptional organization and project management skills; able to manage multiple competing priorities
* Clear, concise written and verbal communication; comfortable influencing without authority
* High proficiency in Outlook, Excel, Word, and PowerPoint
* Experience in Articulate or similar content authoring system highly preferred
* Willingness to travel 25% annually to support milestone/off-site programs and instructor readiness, as needed

Responsibilities

Curriculum planning and oversight
Own the end-to-end learning@LEK curriculum across levels and roles (Consulting and Core Services), including learning objectives, sequencing, modalities, and timing by cohort
Partner with the Senior L&D Manager to maintain a prioritized curriculum roadmap that balances strategic build, refresh, and delivery-driven improvements
Translate role expectations and performance standards into curriculum design requirements and learning outcomes
Establish and maintain instructional design standards (learning objectives, activity design, facilitator guidance, and assessment where appropriate)
Content development leadership
Lead the design of core program and session experiences (run-of-show, activities, facilitator guidance, participant materials), ensuring alignment to adult learning best practices
Direct and quality check work produced by content development colleagues, temporary project teams, and guest authors; provide clear briefs, exemplars, and actionable feedback
Ensure materials are version-controlled, current, and easy for instructors to use (including clear facilitation notes and timing)
Coordinate with the Senior L&D Specialist to ensure updated content is integrated into the training calendar and delivered with the right materials, instructions, and pre-work
Instructor program ownership
Own and execute the train-the-trainer (instructor prep) program to prepare staff instructors to deliver impactful learning experiences across delivery formats (in-person, virtual, and milestone/off-site programs)
Influence and motivate instructors, many of whom have deep topic expertise but limited formal teaching experience; build confidence and capability through coaching and practice
Develop and deploy instructor tools and supports
Attract, cultivate, train, reward, celebrate, and manage a panel of committed instructors in partnership with the Senior L&D Specialist and program stakeholders
Collect and synthesize instructor performance feedback (from observation, learner feedback, and debriefs) and provide individualized coaching to improve delivery quality
Learning content systems and publishing
Maintain and continuously improve learning@LEK content repositories and publishing processes (intranet today; LMS readiness and migration planning as applicable).
Maintain relationships with learning content vendors; evaluate and recommend new vendors/tools that expand modality options (for example, asynchronous learning).
Partner with stakeholders to ensure assets are accessible, discoverable, and aligned with branding and usability standards
Training delivery and operations
Attend and observe training delivery, coaching instructors and supporting learners to maximize learning in the moment
With the L&D Senior Specialist, maintain L&D systems and tools, ensuring optimal functionality and scalability to support learning initiatives (e.g., Outlook training calendar, intranet pages, content catalogue, and staff data)
With the L&D Senior Specialist, provide on-the-ground support for training events, including but not limited to: setting up training; greeting and checking in attendees; coordinating with event planners and AV team; attending team building and social events
Monitor engagement in virtual and vendor-led training to ensure engagement, adoption, and success
Measurement and continuous improvement
Partner with the Senior L&D Manager to ensure learning@LEK programs produce results and exceed expectations of key stakeholders
Define and monitor metrics on course quality, instructor effectiveness, and learning experience health; synthesize insights into clear improvement actions
Run structured post-program debriefs with delivery leads and instructors; convert findings into prioritized content improvements and updates, and carry those improvements forward
HR and firm citizenship
Support broader HR goals and firm initiatives as needed
Maintain strict confidentiality with HR information
Demonstrate professionalism, integrity, and a collaborative mindset; build trusted relationships across levels and geographies

FAQs

What is the location for the Learning and Development Specialist position?

The position can be based in Atlanta, Boston, Chicago, Houston, Los Angeles, New York, or San Francisco.

What qualifications are required for this role?

A Bachelor's degree is required, along with 2-3 years of instructional design and teaching/training experience, ideally in a professional services environment.

What skills are essential for the Learning and Development Specialist?

Essential skills include strong knowledge of adult learning principles, exceptional organization and project management skills, clear communication abilities, and proficiency in Outlook, Excel, Word, and PowerPoint.

Is travel required for this role?

Yes, there is a willingness to travel 25% annually to support milestone/off-site programs and instructor readiness, as needed.

Does L.E.K. Consulting provide equal opportunity employment?

Yes, L.E.K. Consulting is an Equal Opportunity Employer.

What is the salary range for this position?

In California, Illinois, Massachusetts, and New York, the base salary is between $70,000 - $85,000 (USD); placement within this range will vary based on experience and skill level.

Is prior experience in instructional design necessary?

Yes, prior experience in instructional design and teaching/training is necessary, ideally in a professional services environment.

Does the company have a hybrid work model?

Yes, L.E.K. Consulting has a hybrid work model in place for its U.S. offices.

Are applications accepted from candidates requiring visa sponsorship?

No, unfortunately, we are unable to consider candidates requiring sponsorship for visas.

What are the key responsibilities of the Learning and Development Specialist?

Key responsibilities include curriculum planning and oversight, content development leadership, instructor program ownership, training delivery and operations, and measurement and continuous improvement.

How many learning experiences does L.E.K. offer?

L.E.K. offers over 150 learning experiences to more than 900 Americas-based staff at all levels and roles in the firm.

L.E.K. Consulting

See the world while helping to shape it

Consulting

Industry

1001-5000

Employees

1983

Founded Year

Mission & Purpose

L.E.K. Consulting is a global management consulting firm that specialises in providing strategic advice and solutions to clients across various industries. Their team of experienced consultants offers expertise in areas such as business strategy, mergers and acquisitions, market research, operations, and more. L.E.K. Consulting's ultimate mission is to help clients achieve exceptional results and create long-term value. They work closely with organisations to identify opportunities, solve complex problems, and drive sustainable growth. By combining rigorous analysis, industry insights, and innovative thinking, L.E.K. Consulting enables clients to make informed decisions and stay ahead in today's competitive business landscape.