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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Data
  • Reading

AI generated summary

  • You need proficiency in Microsoft Office, general IT skills, and ideally knowledge of library/NHS legislation. Experience in databases and library work is a plus.
  • You will answer enquiries, manage library resources, oversee e-resources, assist with marketing, handle inter-library loans, support users, maintain statistics, and contribute to service development.

Requirements

  • - Proficiency in Microsoft Office / general IT skills are essential.
  • - Familiarity with relevant library and NHS legislation is desirable.
  • - Prior experience in searching databases, retrieving information and working in a library environment is advantageous.

Responsibilities

  • Lead on answering enquiries into the shared email inbox
  • Managing the physical library resources and equipment
  • Ensuring the proper management and maintenance of library e-resources
  • Assisting in marketing and promotion
  • Managing inter-library loans
  • Assisting with stock management
  • Providing basic IT training and support to library users
  • Maintaining databases, spreadsheets and library statistics
  • Learning and contributing to the development of our library services

FAQs

What are the working hours for the Library Assistant position?

The Library Assistant position is part-time at 22.5 hours per week, specifically working on-site from 8:30 am to 4:30 pm on Mondays and Fridays, with flexibility for the remaining day.

What qualifications or experience are required for this role?

Proficiency in Microsoft Office and general IT skills are essential. Familiarity with relevant library and NHS legislation is desirable, and prior experience in searching databases, retrieving information, and working in a library environment is advantageous.

What is the primary role of the Library Assistant?

The Library Assistant acts as the first point of contact for library users, undertaking a variety of administrative duties in the delivery and promotion of library services, including managing resources, answering enquiries, and providing IT support.

Are there opportunities for career development within this position?

Yes, there are excellent learning and career development opportunities available as part of the role.

Is this position full-time or part-time?

This is a part-time position, requiring 22.5 hours per week.

What benefits are offered to employees?

Benefits include flexible working options, 27 days’ annual leave rising with service, access to a generous NHS pension scheme, career development opportunities, wellbeing tools and services, staff discounts, and free parking across Trust sites.

Can you provide details on the team culture?

The team is committed to quality improvement and has a strong customer service ethos, offering opportunities to participate in Trust-wide initiatives and collaborative working aligned with the NHS Knowledge for Healthcare Framework.

Who can I contact for more information about the role?

For further details or informal visits, you can contact Ben Innes-Dickinson, the Library and Knowledge Service Manager, via email at ben.innesdickinson@berkshire.nhs.uk or by phone at 0118 9605012.

Caring for and about you is our top priority.

Science & Healthcare
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Berkshire Healthcare NHS Foundation Trust provides a range of mental health and community health services across Berkshire, UK. Their ultimate mission is to improve the health and well-being of the communities they serve by delivering high-quality, compassionate care. The Trust focuses on supporting individuals at every stage of life, ensuring accessible and effective healthcare services that promote recovery and improve quality of life.