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Licensed Optician-Brampton,ON-LensCrafters

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LensCrafters

Sep 20, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Brampton

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators
  • Embrace new technology & change
  • Previous customer service & retail experience

Responsibilities

  • Welcome all customers, set expectations with customers
  • Custom fit glasses & precisely place prescription in lenses
  • Acts as a leader in optical acumen
  • Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
  • Assists team with complex product needs & prescriptions
  • Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
  • Ability to multi-task, prioritize & manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs & competencies
  • Take pride in store appearance, help to keep store clean, attractive & organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement & results
  • Adhere to company policies & procedure, including discounts, promotions & inventory management

FAQs

What are the main responsibilities of a Licensed Optician at LensCrafters?

The main responsibilities include welcoming customers, custom fitting glasses, taking and recording measurements, assisting with complex product needs, ensuring customer satisfaction, maintaining store appearance, and adhering to company policies.

What qualifications are required to apply for the Licensed Optician position?

Candidates must have a high school diploma or equivalent, state licensure, optical dispensing experience, strong customer service skills, basic math skills, and familiarity with technology.

Is prior retail or customer service experience preferred for this role?

Yes, previous customer service and retail experience is preferred.

What benefits can employees expect when working at LensCrafters?

Employees can expect health care, retirement savings, paid time off, various employee discounts, and a competitive bonus/commission plan.

Does LensCrafters provide accommodations for individuals with disabilities during the hiring process?

Yes, LensCrafters provides reasonable accommodations upon request during the application and hiring process.

What skills are important for success in the Licensed Optician role?

Important skills include strong communication, teamwork, problem-solving abilities, attention to detail, and the ability to multi-task and manage time effectively.

Is knowledge of fashion trends necessary for this position?

Yes, awareness of current fashion trends is required.

What kind of training will I receive if I join LensCrafters as a Licensed Optician?

You will receive training in the optical industry, customer service skills, and sales techniques to grow in your career.

Is this position full-time or part-time?

This position is full-time.

Are there opportunities for career growth at LensCrafters?

Yes, employees have opportunities to develop skills and grow in their careers within the optical industry.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.