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Life Guard-Conrad Bengaluru

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Hilton

Oct 30, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Sports & Fitness

Requirements

  • Minimum 2 years of experience or equivalent combination of education and experience.
  • Lifeguard certified.
  • Good English communication skills to interact with guests.
  • Able to work under pressure and deal with stressful situations during busy periods.

Responsibilities

  • Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests.
  • Take initiative to resolve issues, clearly communicating with both guests and colleagues.
  • Respond quickly and positively to changing requirements and tasks assigned.
  • Contribute ideas and suggestions to enhance operational / environmental procedures and facilities in the property.
  • Maintain vigilance and sense of responsibility at all times.
  • Ensure all facilities and equipment are operating well.
  • Ensure guests have a comfortable and safe experience, and employees can work in a safe environment.
  • Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile.
  • Assist and explain to guests the use of all Health Club facilities.
  • Check and ensure all stock and supplies such as towels and water are replenished adequately.
  • Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool.
  • Ensure that all activities and job functions are performed in a safe environment using proper safety techniques.
  • Monitor the water level and chlorine, reporting to the Spa Manager on any issues.
  • Actively introduce guests Spa and Health Club membership cards.
  • Maintain all malfunctioning equipment and follow through with the repairs, issuing work orders for maintenance issues.
  • Effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect and analyze accurate information to resolve conflicts.
  • Perform other related duties and special projects.
  • Carry out any other reasonable tasks or requests as directed by the Management.

FAQs

What are the main responsibilities of a Lifeguard at Conrad Bengaluru?

The main responsibilities include maintaining guest safety, ensuring hygiene and operational standards of swimming pool facilities, providing guidance on fitness equipment usage, monitoring water levels and temperature, and assisting guests with their needs.

Is Lifeguard certification required for this position?

Yes, Lifeguard certification is required to ensure safety and compliance with health regulations.

How many years of experience are required for this role?

A minimum of 2 years of experience or an equivalent combination of education and experience is required for this role.

What language skills are necessary for this position?

Good English communication skills are necessary to interact effectively with guests.

What should I expect in terms of workload during busy periods?

You should be able to work under pressure and manage stressful situations effectively during busy periods.

What type of environment will I be working in?

You will be working in a hospitality environment, primarily focused on guest safety and satisfaction at the health club and pool facilities.

What is the primary focus of the Lifeguard role?

The primary focus is to ensure the safety and well-being of guests using the health club and pool facilities while providing excellent customer service.

Are there opportunities for professional development as a Lifeguard at Hilton?

Yes, Hilton values continuous development, and there may be opportunities for training and growth within the company.

What is the expected attitude and behavior for someone in this role?

A Lifeguard should maintain a proactive attitude, demonstrate good communication skills, and provide excellent customer service while being responsible and vigilant.

Can I perform other duties aside from being a Lifeguard?

Yes, you may be required to perform other related duties and special projects as directed by management.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay