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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Milton Keynes

Requirements

  • Be yourself!
  • Bring your positive energy to work with you every day
  • Build a great rapport with the team members around you?

Responsibilities

  • Assisting with guests’ requests: you’ll make every stay memorable by supporting with VIP rooms, baby cots, etc.
  • Communicating and collaborating with the Housekeeping Supervisors
  • Ensuring linen chutes and linen stores are tidy and fit for use

FAQs

What are the main responsibilities of a Linen Porter?

The main responsibilities of a Linen Porter include assisting with guests’ requests, communicating and collaborating with Housekeeping Supervisors, and ensuring that linen chutes and linen stores are tidy and fit for use.

Is prior experience required for this role?

Prior experience is not specifically mentioned, but having a positive attitude and a willingness to learn are essential.

What benefits do employees receive at Leonardo Hotels?

Employees enjoy special rates on hotel rooms, a recognition scheme with vouchers, meals on duty, access to a pension scheme, life assurance, ongoing training, and opportunities for career progression.

How is the work environment at Leonardo Hotels?

The work environment at Leonardo Hotels is described as vibrant, friendly, and supportive, where team members are encouraged to build great rapport with one another.

Are there opportunities for career development within the company?

Yes, Leonardo Hotels places a big emphasis on career development and offers ongoing job-related training programs with clear paths for progression.

What should I bring to my work as a Linen Porter?

You should bring your positive energy and a willingness to work as a part of a team to exceed guests’ expectations.

What is the culture like at Leonardo Hotels?

The culture is built on genuine hospitality, teamwork, and recognition of each team member's value, with various team activities and celebrations throughout the year.

Is training provided for new employees?

Yes, new employees receive ongoing job-related training and support from their manager to ensure they develop the necessary skills.

What can I expect from the work pace in this role?

The work pace in this role is described as busy, as Linen Porters are central to keeping hotel operations running smoothly.

Can I participate in employee events?

Yes, Leonardo Hotels regularly hosts employee events such as Thank You Week, summer barbecues, Christmas parties, and Employee Awards Celebrations.

Welcome to Leonardo Hotels UK & Ireland, formerly known as Jurys Inn! #ComeJoinUs

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Leonardo Hotels is one of the fastest-growing hotel chains in Europe with over 150 hotels in 13 countries, 52 of which are within the UK & Ireland. Leonardo Hotels are ideally located for sightseeing, shopping and business, and all our hotels have spacious comfortable bedrooms to relax in. Whether it is our 24 hour available staff, free WiFi or plentiful buffet breakfast, at Leonardo Hotels the little things make big differences. So whether you are visiting us as a business or leisure guest, a warm welcome awaits. #ComeJoinUs