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Liz Earle - Customer Advisor

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Boots UK

Sep 6, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail

Requirements

  • What you’ll need to have
  • We are looking for people who:
  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
  • It would be great if you also have
  • Previous experience working with customers
  • Experience using skincare products on customers

Responsibilities

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

FAQs

What is the hourly pay for a Liz Earle Customer Advisor?

The hourly rate for this role is £12.40 - £13.45 depending on location.

What are the typical working hours for this position?

Your basic hours will be 22.5 per week, and your anticipated days of work will be across Monday to Saturday, including every other weekend.

Are there opportunities for training and development?

Yes, you will complete our award-winning 12-month Skin School development program and can become a certified skin expert with our CIBTAC certification.

What is the location of the job?

The role is based in our Liz Earle counter at the West Thurrock, Lakeside store.

What qualifications or experience do I need for this role?

We are looking for people who welcome each customer with empathy, enjoy meeting sales targets, love learning about skincare trends, and have a desire to be a proud brand ambassador for Liz Earle. Previous customer experience and experience using skincare products on customers are great, but not mandatory.

What kind of discounts do employees receive?

Employees receive up to 75% discount on Liz Earle products, as well as store discounts at places like Boots or John Lewis.

Is flexibility in working hours offered?

Yes, we are open to discussing possible flexible working options, including job shares and reduced hours.

Will I have a chance to work on my own or in a team?

You will have the opportunity to work both on your own and within a team.

What benefits are offered aside from salary?

Benefits include a monthly Liz Earle Goody Box, a discretionary team bonus scheme, generous holiday allowance that increases with length of service, and a Personal Pension Scheme, among others.

How do I apply for this position?

If this sounds like the perfect role for you, you can submit your application, and if successful, you will be invited to attend an in-store interview within the next 14 days.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.