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Liz Earle - Customer Advisor

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Boots UK

Nov 6, 2024

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

Requirements

  • What you’ll need to have
  • We are looking for people who:
  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
  • It would be great if you also have
  • Previous experience working with customers
  • Experience using skincare products on customers

Responsibilities

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

FAQs

What is the hourly rate for the Customer Advisor role?

The hourly rate for this role is £12.40 - £13.45 depending on location.

Is this a full-time or part-time position?

This is a part-time permanent position.

Where is the location of the job?

The job is located in Sheffield, at the Meadowhall Centre.

What are the main responsibilities of a Liz Earle Customer Advisor?

The main responsibilities include building relationships with customers, providing personalised consultations and skin services, meeting sales targets, completing the Skin School development programme, and ensuring the counter is beautifully presented.

What qualifications or experience do I need for this role?

Candidates should have a desire to help customers and keep updated with skincare trends. Previous experience working with customers and experience using skincare products on customers is also beneficial.

What benefits do employees receive?

Employees receive up to 75% discount on Liz Earle products, store discounts, quarterly Liz Earle Goody Boxes, a discretionary team bonus scheme, certification as a skin expert, a generous holiday allowance, and a personal pension scheme.

Is there an opportunity to learn and develop in this role?

Yes, employees can complete the award-winning 12-month Skin School development programme and become certified with CIBTAC.

How does the company view diversity and inclusion?

The company values diversity, equity, and inclusion and strives to create a culture where all employees can be their authentic selves.

How do I apply for the position?

Interested candidates can submit their application, and if successful, they will be invited for an in-store interview within the next 14 days.

Are flexible working options available for this role?

Yes, the company is open to discussing possible flexible working options, including job shares and reduced hours.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.