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LN Concerts, Training Manager

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Chicago
  • Quick Apply

AI generated summary

  • You need 5+ years in training (hospitality preferred), a related degree, strong MS Office skills, and experience in impactful program delivery. Must be detail-oriented, organized, and proactive.
  • You will design and deliver training programs, conduct needs assessments, manage new venue trainings, and ensure alignment with business goals while maintaining strong stakeholder relationships.

Requirements

  • Minimum of 5 years’ experience in training, preferably in the restaurant or hospitality industry
  • Bachelor’s degree in a related field; Master’s degree in related field a plus
  • Advanced Microsoft Word, Excel, Outlook, PowerPoint, Webinar Platforms, E-learning Software skills
  • A proven track record in developing and implementing highly effective training programs
  • Ability to communicate clearly and concisely, both orally and in writing
  • Experience as a training facilitator having a track record of impactful and effective program delivery to business audiences for instructor-led classes and webinars
  • Strong attention to detail and advanced preparation. Superior organization skills are a must
  • Ability to multi-task and handle several projects at one time both individually and through cross functional teams
  • Self-starter and always proactive with ability to work in a fast-paced and changing environment

Responsibilities

  • Maintain a comprehensive understanding of the organization’s objectives, metrics, and strategic plans to ensure training efforts support and drive business goals
  • Design, write, and continuously update training programs to align with company values, new initiatives, utilizing learner-focused approaches to meet various learning styles and needs.
  • Lead the creation of training materials with innovative learner-centered designs to promote engagement and knowledge retention
  • Strive to ensure consistent standards for key training and development initiatives
  • Regularly conduct needs assessments to identify high-priority learning requirements, measure training effectiveness, and make improvements based on business demands and learner feedback
  • Deliver training programs in various formats—virtual, in-person, and hybrid to maximize accessibility and engagement
  • Lead the instructional design process for new and existing programs, tailoring content to best suit the audience and objectives
  • Manage New Venue Openings with onsite training
  • Maintain strong relationships with business unit and in-venue leaders, ensuring that training aligns with business goals and operational needs
  • 25%-50% travel required

FAQs

What is the primary responsibility of the LN Concerts Training Manager?

The primary responsibility of the LN Concerts Training Manager is to create impactful, dynamic training programs that align with the organization’s strategic goals and inspire teams, while also leading the design of engaging, learner-focused content.

How much travel is required for this position?

The role requires 25%-50% travel.

What experience is preferred for this role?

A minimum of 5 years’ experience in training is preferred, ideally in the restaurant or hospitality industry.

What kind of training formats will the Training Manager deliver?

The Training Manager will deliver training programs in various formats, including virtual, in-person, and hybrid to maximize accessibility and engagement.

Is a bachelor's degree required for this position?

Yes, a bachelor's degree in a related field is required, and a master’s degree in a related field is a plus.

Will the Training Manager need to create training materials?

Yes, the Training Manager will lead the creation of training materials with innovative learner-centered designs to promote engagement and knowledge retention.

What kind of benefits are offered to employees?

Benefits include medical, dental, and vision coverage, paid time off, a 401(k) program, tuition reimbursement, and various family support programs.

How important is communication for this role?

Clear and concise communication, both orally and in writing, is essential for this role.

Is there an opportunity for career development in this position?

Yes, there are opportunities for career and personal development, including tuition reimbursement and internal growth programs.

Does Live Nation provide a diverse and inclusive work environment?

Yes, Live Nation is committed to diversity and inclusion, encouraging employees to bring their whole selves to work and providing a supportive atmosphere.

Live Nation produces more concerts, sell more tickets and connects more brands to music than anyone else in the world.

Entertainment & Media
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.