Logo of Huzzle

Home

Matches

Explore

Manage

Loss Prevention

image

SEPHORA

Jul 28, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Toronto

Requirements

  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
  • Availability to work at multiples locations within a market.

Responsibilities

  • Provide friendly, professional and knowledgeable service to clients as needed.
  • Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
  • Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
  • Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
  • Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
  • Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
  • Assist store Leadership team with inventory preparation and process.
  • Partner with stores and DLPM in the development and execution of shrinkage prevention plans.

FAQs

What is the job title for the position being offered?

The job title is Loss Prevention Agent.

What are the primary responsibilities of a Loss Prevention Agent?

The primary responsibilities include providing professional service to clients, conducting surveillance to identify and deter theft, adhering to laws and company policies, preparing incident reports, maintaining relationships with law enforcement and security personnel, testifying in court, and providing loss prevention training to employees.

What qualifications are required for this position?

Required qualifications include at least 1 year of asset protection/loss prevention experience in a retail environment, satisfaction of licensing requirements, strong communication skills, ability to maintain composure while coaching, proficiency in Windows, Word, and Excel, a high school diploma or equivalent, and availability to work flexible hours and multiple locations.

What physical requirements are associated with the Loss Prevention Agent position?

Physical requirements include working in a fragrance-filled environment, lifting and carrying up to 50 pounds, and bending and stretching to stock shelves.

Is this position full-time or part-time?

This position is full-time.

Where is the job located?

The job is located at 7575 Weston Road – Unit 117C, Vaughan, ON L4L 9K5, Canada.

What is expected of the Loss Prevention Agent in terms of conducting audits?

The Loss Prevention Agent is expected to conduct store self-audits, checklists, and safety inspections, and communicate the findings to the store leadership team and the District Loss Prevention Manager.

Will the Loss Prevention Agent need to interact with law enforcement?

Yes, the Loss Prevention Agent is expected to develop and maintain professional relationships with local law enforcement agencies, and may need to testify in court on behalf of the company.

Are there opportunities for training in this position?

Yes, the Loss Prevention Agent will provide new hire and continuous employee training to maintain store loss prevention awareness.

What type of environment does a Loss Prevention Agent work in?

A Loss Prevention Agent works in a retail environment that may be filled with fragrances due to the nature of the store's products.

image

SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.