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Major Accounts Executive - Pipeline

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DHL

Oct 24, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Dubai

Requirements

  • Proven ability to work under pressure in a fast paced, time sensitive environment
  • Demonstrated ability to use initiative/judgement to solve job related issues
  • Good understanding of DHL Network
  • Strong problem solving capability
  • 3 years experience in a commercial environment
  • 2 years Consultative Selling experience
  • Expert knowledge of the DHL Infrastructure, products and services
  • Strong customer service orientation
  • Ability to operate and functionally manage people in an informal matrix structure. (Networking, persuasive and negotiation skills.)
  • Strong individual that can work independently and within a team to deliver results
  • Basic knowledge of the supply chain for a particular industry
  • International experience is an added advantage

Responsibilities

  • Develop business plan for each account including sales strategy, client organization chart, formal agreement, hospitality plan and Senior Management visits to uncover and close Cross Sell Opportunities
  • Create a competitive advantage for the customer in his business and price for value on behalf of DHL. Use a consultative approach to understand client’s industry and develop tailored solutions to meet their business needs
  • Develop and keep current an appropriate country account strategy in line with country level business plans, to achieve profitable revenue growth
  • Develop and manage the after sales strategy for each of the designated customers
  • Develop strategies, service initiatives and contingency plans for the effective denial of competitor initiatives with customers to prevent split business and customer defection
  • Functionally manage the development and delivery of services and solutions that provide consistency and re‑usability to enable account and non account customers to achieve corporate objectives and gain competitive advantage through providing solutions in their business
  • Acquire business from within portfolio of target customers and any other prospects that require MAE account management
  • Conduct formal quarterly reviews to include brick walling and discussions on service standards, pricing and product diversification
  • Achieve agreed revenue and profit targets through closely monitoring yields across all products and selling complete solutions to the client base
  • Monitor financial health of accounts and take steps to assure profitability through migrations and price increases

FAQs

What type of employment is offered for the Major Accounts Executive position?

The position is a full-time, permanent role.

Where is the Major Accounts Executive position located?

The position is located in Dubai, United Arab Emirates.

What are the primary responsibilities of a Major Accounts Executive?

The primary responsibilities include acquiring and developing major clients through account management, creating business plans, developing tailored solutions, and achieving revenue and profit targets.

What qualifications are required for the Major Accounts Executive role?

Candidates should have at least 3 years of experience in a commercial environment, 2 years of consultative selling experience, and a good understanding of the DHL Network and infrastructure.

Is international experience considered beneficial for this position?

Yes, international experience is considered an added advantage.

What skills are emphasized for the Major Accounts Executive role?

Key skills include strong problem-solving capabilities, customer service orientation, networking, persuasive and negotiation skills, and the ability to work independently or within a team.

Are there opportunities for professional development in this role?

Yes, DHL encourages continuous learning and professional development for its employees.

What is the company culture like at DHL UAE?

DHL UAE is recognized as a Great Place To Work, emphasizing service, quality, sustainability, and a supportive work environment.

What kind of shift schedule can be expected for this position?

The Major Accounts Executive position operates under a mixed shift schedule.

Is there a focus on sustainability in this role?

Yes, DHL has a focused commitment to sustainability as part of its corporate values and operations.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.