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Manager Assistant - Amex Offers

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American Express

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • New York

AI generated summary

  • You must have 7-11 years of experience, strong project management skills, a self-starter attitude, excellent communication, and the ability to thrive in fast-paced, ambiguous environments.
  • You will manage internal processes, coordinate with teams, prepare communications and financial reports, optimize procedures, oversee projects, and plan high-profile events.

Requirements

  • Demonstrated ability to get results, think strategically and holistically
  • Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment
  • A self-starter who can lead projects with autonomously
  • Passion, energy, personal accountability and a desire to learn and grow as a leader
  • Excellent interpersonal, judgment, communication and follow through skills
  • Solid analytical and financial acumen
  • Outstanding written and verbal communication skills with focus on precision and command of corporate protocol
  • Consistent track record of taking complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences
  • A great teammate who can build consensus and work across a large and diverse organization
  • Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge to drive results
  • Ability to prioritize tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment
  • Demonstrated knowledge of project and process management
  • Proactive collaboration with ability to build trust through transparency of information and delivering on commitment
  • Demonstrated relationship skills with proven track record to influence without authority
  • Never settle for being “good enough” and able to work well under pressure in a changing environment
  • Prior experience in Technology, Product or Portfolio related team is preferred
  • 7 to 11 years of relevant work experience

Responsibilities

  • Manage daily internal processes and related coordination with USCDT teams and business partners.
  • Work across USCDT leaders and key partners, such as CEG and TWTE, and maintain constant communication with them to ensure successful delivery of internal talent needs, opportunities and processes
  • End-to-end creation of impactful and comprehensive communications/presentations for key business reviews with senior management
  • Partner with Finance and leadership to manage the teams budget, headcount, and expenses.
  • Prepare business reviews, financial forecasts, and performance reports for senior leadership
  • Play a key role in driving the goals of the team, including oversight of key special projects and initiatives
  • Ensure effective flow of information and communications with the team
  • Increase the efficiency of existing processes and procedures to enhance the organization’s internal capacity
  • Bring a sharp project management approach to all tasks and anticipate project risks and issues to avoid compromising delivery
  • Lead general project management and special projects requiring analysis and data consolidation.
  • Plan and manage the logistics of important high-profile events, such as Town Halls and quarterly leadership team meetings, and colleague engagement events
  • Evaluating and developing insights on opportunities that influence the strategic direction of projects
  • Build strong working relationships across the USCDT org, and with key partners, to enhance collaboration and problem solving, and generate solutions to deliver results

FAQs

What is the primary role of the Manager Assistant at American Express?

The primary role of the Manager Assistant is to manage daily internal processes, coordinate with teams and business partners, create comprehensive communications and presentations for senior management, manage the team’s budget and expenses, and oversee key special projects and initiatives.

How many years of relevant work experience are required for this position?

The ideal candidate should have 7 to 11 years of relevant work experience.

What type of skills are necessary for the Manager Assistant role?

Necessary skills include strategic thinking, outstanding communication, project management, organizational skills, analytical and financial acumen, and the ability to build strong working relationships across diverse teams.

Is prior experience in technology, product, or portfolio-related teams preferred?

Yes, prior experience in technology, product, or portfolio-related teams is preferred.

What kind of support does American Express provide to its employees for their well-being?

American Express provides comprehensive support for holistic well-being, including competitive salaries, bonus incentives, retirement savings plan matching, medical and dental benefits, flexible working models, and access to wellness centers and counseling support.

Will the Manager Assistant work independently or as part of a team?

The Manager Assistant will work both independently and as part of a high-performing team, providing strategic thought leadership and collaborating with others.

What is the salary range for the Manager Assistant position?

The salary range for the Manager Assistant position is $89,250.00 to $150,250.00 annually, plus bonus and benefits.

Are there opportunities for career development and training?

Yes, there are career development and training opportunities available for employees at American Express.

Is there a focus on diversity and inclusion in the hiring process?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to various protected statuses, promoting diversity and inclusion in the workplace.

What is Amex Flex?

Amex Flex is the enterprise working model that provides greater flexibility to colleagues, allowing them to work onsite, in a hybrid model, or fully virtually depending on the role and business needs.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.