FAQs
What is the primary purpose of the Manager - Authentication Product Management role?
The primary purpose of this role is to develop and deliver best-of-breed authentication products for e-commerce transactional use cases, driving uptake and penetration for the products and revenue for Mastercard.
What authentication products will the Manager be responsible for?
The Manager will be responsible for ID Check, Token Authentication Service, and Token Authentication Framework.
What type of market research is expected from the Manager in this role?
The Manager is expected to conduct thorough Issuer market research to identify market size, customer needs, and the competitive landscape, providing insights that inform product development and marketing strategies.
How will the Manager engage with customers?
The Manager will engage with customers and account teams by performing interviews to gather insights and will work with Account Managers and Regional teams to build and maintain strong relationships with prospects, customers, and industry stakeholders.
What qualifications are required for this position?
A relevant degree in Marketing or Business Economics, proven experience in market research or a related role, demonstrated analytical skills, and proficiency in market research tools are required for this position.
What skills are essential for the success in this role?
Essential skills include strong analytical and strategic thinking abilities, proficiency in conducting customer interviews, a proven track record in market sizing and analysis, leadership in Proof of Concept development, and strong communication skills.
What kind of market validation will the Manager be involved in?
The Manager will work closely with Product Discovery and CX teams to define and test product concepts with target audiences using both qualitative and data-driven methods to ensure the ideas resonate with the market.
Are there corporate security responsibilities associated with this role?
Yes, all activities involving access to Mastercard assets, information, and networks come with risks, and it is expected that the Manager will abide by Mastercard’s security policies, ensure confidentiality and integrity of information, and report any suspected breaches.
Is there a focus on culture within the company?
Yes, the company emphasizes a culture of inclusion that respects individual strengths, views, and experiences, believing that diversity drives better decision-making, innovation, and business results.
What is required regarding security training?
The Manager is required to complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.