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Manager, Benefits

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Norton Rose Fulbright

Jan 12, 2025

  • Job
    Full-time
    Senior Level
  • Legal
    People, HR & Administration
  • Dallas
  • Quick Apply

AI generated summary

  • You need a Bachelor’s degree, 5+ years in management and benefits, experience with self-insured programs, strong communication skills, detail-oriented, and knowledge of ACA compliance.
  • You will manage employee benefits inquiries, oversee retirement plans, coordinate enrollments, support renewals, educate staff, and ensure compliance, while mentoring team members and collaborating with HR.

Requirements

  • Bachelor’s degree preferred
  • 5+ years of management experience
  • 5+ years of experience managing self-insured health and welfare programs
  • Background working with complex benefit plans with a minimum of 7 years of benefits experience
  • Flexibility in adapting and responding to changing situations and responding to employee issues with a sense of urgency
  • Excellent oral and written communication skills, exercise good judgement and have strong attention to detail
  • Proficient in Microsoft Office and ability to adapt to new platforms and technology
  • Ability to work in a fast-paced environment, set priorities, work independently and complete multiple projects within established deadlines
  • Experience working with benefit administrative systems such as Workday and ADP
  • Understanding of ACA and other compliance related items which require quarterly or annual reporting

Responsibilities

  • Respond and provide guidance to employee’s benefit inquiries
  • Work closely with the Senior Manager, Benefits to administer the US retirement benefit plans; including 401k, profit sharing, and HSA, ensuring that the programs are current, competitive and in compliance with government regulations. In addition, will assist with administering the firm’s frozen pension program
  • Oversee daily benefits processes providing additional support to the benefit coordinator and specialist as needed
  • Execute vendor and plan decisions under the guidance of the Senior Manager, Benefits
  • Act as a liaison between employees and insurance carriers or third party administrators to address and resolve complex employee inquiries about benefits/claims issues
  • Act as main point of contact for partners and retirees
  • Manage all enrollments, changes and terminations for processing in addition to annual open enrollments
  • Co-manage all aspects of annual renewals with the Senior Manager, Benefits
  • Design and distribute materials related to the open enrollment process
  • Provide billing reconciliation breakdowns and ensure invoices are current and accurate
  • Work closely with payroll to ensure accurate and timely benefits deductions
  • Track benefits usage, claims, and costs for internal reporting analysis
  • Support the Senior Manager, Benefits on strategic initiatives as needed
  • Educate employees on benefits offerings and changes and mentor or train team on benefit related processes and tasks
  • Ensure vendor services are executed according to contract terms outlined by the Senior Manager, Benefits
  • Partner with the Benefit Specialist to administer leave programs including: STD, LTD, FMLA, parental and personal
  • Conduct benefits orientation for all new hires including partners, non-partner lawyers and administrative staff
  • Administer COBRA with third party vendor and ensure the participation reports are accurate
  • Administer the firm’s worker’s compensation process
  • Partner with the Benefits Coordinator to manage the Flex Spending and Dependent Care enrollment progress
  • Assist with the preparation and distribution of Medicare Part D notices
  • Ensure benefits programs adhere to applicable laws and company policies as advised by Senior Manager, Benefits
  • Oversee maintenance of employee benefits files, beneficiary forms and the benefits database
  • Complete OSHA survey(s) required by law to be filed with state and federal regulations
  • Partner with the HRIS team to update and maintain benefit configurations within Workday
  • Oversee, mentor and train/develop Benefit Specialist and Benefit Coordinator under the guidance of the Senior Manager, Benefits
  • Assists with HR initiatives and special projects

FAQs

What is the role of the Manager, Benefits?

The Manager, Benefits acts as a subject matter expert in health/welfare benefits, assisting with the administration of US-based benefits programs, including medical, dental, retirement plans, and employee well-being initiatives, while also providing compliance support.

What qualifications are preferred for this position?

A Bachelor's degree is preferred, along with 5+ years of management experience and a minimum of 7 years of benefits experience, particularly with complex benefit plans.

What type of experience is required for this job?

The job requires 5+ years of experience managing self-insured health and welfare programs and detailed knowledge of ACA compliance and reporting requirements.

Is there a specific software experience required for this role?

Yes, experience with benefit administrative systems such as Workday and ADP is required, along with proficiency in Microsoft Office.

How does the firm support employees' health and well-being?

The firm provides a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, as well as access to health savings and flexible spending accounts.

What types of leave benefits do employees receive?

Employees are entitled to a minimum of 20 days of paid time off, as well as a generous paid parental leave benefit of at least 14 weeks for bonding with newborn or adopted children.

Who does the Manager, Benefits report to?

The Manager, Benefits reports to the Senior Manager, Benefits.

Are there opportunities for professional development in this role?

Yes, the Manager, Benefits is responsible for mentoring and training the Benefits Specialist and Benefits Coordinator, fostering professional development within the team.

How does the firm handle diversity and inclusion?

Norton Rose Fulbright is committed to being an Equal Opportunity/Affirmative Action Employer, ensuring consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

What is the compensation range for this position?

The full-time base annual salary for this position in the California market is expected to range between $106,000 and $130,000, with variations depending on market data and individual performance bonuses.

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Norton Rose Fulbright

Law around the world

Law
Industry
5001-10,000
Employees

Mission & Purpose

We provide the world’s preeminent corporations and financial institutions with a full business law service. We have more than 3,500 lawyers and other legal staff based in Europe, the United States, Canada, Latin America, Asia, Australia, the Middle East and Africa. Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy, infrastructure and resources; consumer markets; transport; technology; and life sciences and healthcare. Through our global risk advisory group, we leverage our industry experience with our knowledge of legal, regulatory, compliance and governance issues to provide our clients with practical solutions to the legal and regulatory risks facing their businesses. Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact. Norton Rose Fulbright Verein, a Swiss verein, helps coordinate the activities of Norton Rose Fulbright members but does not itself provide legal services to clients. Norton Rose Fulbright has offices in more than 50 cities worldwide, including London, Houston, New York, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg