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Manager Customer Account - REMOTE

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Nestlé

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Seattle
    Remote

AI generated summary

  • You need a 4-year degree, 8+ years in B2B sales/management, 3+ years in program management and negotiations, plus financial acumen and knowledge in marketing, operations, and RFP processes.
  • You will build executive relationships, create strategic proposals, analyze insights, manage partnerships, lead teams, and implement programs aligned with business objectives.

Requirements

  • 4-year Bachelor’s degree
  • Direct B2B sales or general management at Fortune 500 companies, premium/luxury brands, food & beverage (8+years)
  • National program management (3+ years)
  • Complex contract negotiations (3+ years)
  • Foundational financial acumen
  • Functional knowledge of marketing, operations, finance, and competitive strategy
  • Ability to adapt strategies, plans, and thrive in ambiguous environment
  • Functional knowledge of Request for Proposal (RFP) processes and proposal submissions
  • Skilled at simplifying complicated material to communicate in a concise and effective way

Responsibilities

  • Establish and cultivate executive-level relationships with decision makers in assigned accounts
  • Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach
  • Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders
  • Source and analyze insights and analytics to drive business decisions
  • Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert
  • Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners
  • Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value.
  • Strong executive presence and maturity
  • Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across system
  • Direct new program implementation and national account rollouts; aligning ensuring alignment with enterprise priorities and objectives
  • Act as a representative for both the customer and the company when engaging with internal and external key stakeholders

FAQs

Is this position eligible for visa sponsorship?

No, this position is not eligible for visa sponsorship.

What is the pay range for this position?

The approximate pay range for this position is $120,000 to $160,000.

What level of experience is required for this role?

The ideal candidate should have 8+ years of direct B2B sales or general management experience at Fortune 500 companies, and 3+ years in national program management and complex contract negotiations.

What kind of benefits does Nestlé offer for this role?

Nestlé offers performance-based incentives, a competitive total rewards package, including a 401k with company match, healthcare coverage, and a broad range of other benefits.

What qualifications are necessary to apply for this position?

A 4-year Bachelor’s degree is required along with foundational knowledge in marketing, operations, finance, and competitive strategy.

Is there an emphasis on collaboration in this role?

Yes, cross-functional collaboration is essential, as the role involves working with teams across marketing, category, digital, finance, and field sales.

Are there opportunities for career growth within Nestlé Professional?

Yes, employees thrive on opportunities to grow and develop within the food-service industry, ensuring that they are always at the forefront of industry trends and innovations.

Does the company value diversity and inclusion?

Yes, it is a business imperative for Nestlé to maintain a very inclusive workplace and they actively seek a diverse workforce.

What is the primary focus of the Manager Customer Account position?

The primary focus is to manage, retain, and drive growth within existing and new corporate business partner relationships.

Can you work entirely from home in this role?

Yes, this role is exclusively remote, allowing for flexibility in work location.

Unlocking the power of food to enhance quality of life for everyone, today and for generations to come.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category –offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Culture & Values

  • Respect for ourselves

    Respect starts with self-respect. Being true to ourselves, while acting with integrity, fairness and authenticity.

  • Respect for others

    Respecting others is about meeting our promises. It’s about quality in our products, our brands and everything we do.

  • Respect for diversity

    Respect for other ways of thinking, other cultures and all aspects of society requires inclusiveness and openness in all our interactions.

  • Respect for the future

    Respect for the future of our planet and future generations compels us to act with responsibility and courage, even if it’s difficult.

Benefits

  • Competitive remuneration

    You’ll be recognized for your contribution with a competitive salary and benefits package. And you may benefit from savings plans, insurances, loans, and discounted or free Nestlé products. You could even grab a bargain on retail products, services and activities.

  • Location-specific opportunities

    Our working environments vary greatly, so depending on your job and your location, you could benefit from flexible working opportunities, volunteering programs, the ability to bring a pet to work, and much more.

  • International mobility

    We offer opportunities to develop your career in different countries around the world. Global mobility plays an important part in developing Nestlé’s talent and our brands.

  • Health and wellbeing at work

    Our employee health programs will help you develop and maintain a healthy lifestyle, with health checks, health care, onsite cafeterias and fitness centres, sport and other activities.

  • Employee support

    More than ever, it is important that you are emotionally supported while at work and at home to be resilient and feel good as you carry out your everyday activities. We provide access to confidential counsellors to help when the unexpected happens or you are feeling overwhelmed.

  • Parental leave

    With a minimum of 18 weeks paid parental leave for the primary caregiver, plus the opportunity to take further leave, your new family life can get off to a great start. Your work location may provide additional benefits and resources such as dedicated feeding rooms or creches.