FAQs
Where is this position located?
This position can be based in either the Munich Office, Germany, or the Madrid Office, Spain.
What is the primary role of the Manager in the EMEA TAM Organization?
The primary role is to manage a team of Technical Account Managers focused on customer success, product adoption, and supporting subscription renewals.
What qualifications are essential for this position?
Essential qualifications include strong leadership capabilities, excellent communication skills in English, Spanish, and German, and the ability to motivate and develop team members.
Is people management experience required for this role?
People management experience is a plus but not strictly required.
What are the expectations regarding team management?
The expectations include providing direction, coaching, mentoring, managing recruitment and training, and developing the capabilities of the team.
How important is understanding Red Hat's portfolio for this position?
A high-level technical understanding of Red Hat's portfolio is considered a plus for this role.
What skills are necessary to succeed in this role?
Necessary skills include excellent problem-solving abilities, communication, time management, collaboration with diverse teams, and strong business acumen.
Does the position involve working with sales teams?
Yes, the role involves collaborating with sales teams to support sales cycles and help customers maximize the value of their subscriptions.
What type of work environment does Red Hat offer?
Red Hat offers a flexible work environment, allowing associates to choose from in-office, fully remote, or hybrid work arrangements.
How does Red Hat promote diversity and inclusion?
Red Hat fosters a culture based on open source principles, encouraging contributions from diverse backgrounds and ensuring equal opportunities and access for all employees.