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Manager Operations Cape Town

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Fedex

Jan 10, 2025

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Logistics
  • Cape Town

Requirements

  • Leadership Skills
  • Planning & Organizing Skills
  • Judgement & Decision Making Skills
  • Presentation Skills
  • Analytical Skills

Responsibilities

  • To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.

FAQs

What are the primary responsibilities of the Manager Operations position?

The Manager Operations will oversee various functions including Hub & Gateway Operations, Cross Border Linehaul, Customer Service, Dispatch, Service Assurance, Transport Scheduling, Vendor Management, and Quality Management among others.

What are the working hours for this position?

The shift hours for this position are from 12h00 to 22h00.

What skills are required for this role?

The role requires leadership skills, planning and organizing skills, judgement and decision-making skills, presentation skills, and analytical skills.

Is FedEx committed to diversity and inclusion in the workplace?

Yes, FedEx is committed to creating a diverse, equitable, and inclusive workforce and enforces fair treatment and growth opportunities for all employees.

What is the philosophy that guides FedEx's operations?

FedEx operates on a People-Service-Profit (P-S-P) philosophy, which emphasizes the importance of taking care of employees to ensure excellent service for customers, leading to profitability and reinvestment in both the business and its people.

How does FedEx view its company culture?

FedEx values its culture as a cornerstone of success and growth, differentiating itself through unique behaviors and actions that are reflected globally in their operations.

Will I be managing a team in this position?

Yes, you will be effectively managing assigned resources, departments, and locations to ensure operational goals are achieved.

Are there opportunities for professional growth and development at FedEx?

Yes, FedEx is committed to providing growth opportunities for all employees as part of their dedication to workforce development.

Is experience with dangerous goods management required for this role?

Yes, knowledge and experience in Dangerous Goods management are part of the responsibilities of the Manager Operations position.

Will I be involved in contract management for operations?

Yes, the role includes responsibilities related to contract management and sourcing as part of the overall operational management.

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.