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Manager – Retail Banking Supervision

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Financial Conduct Authority (FCA)

Jul 18, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Banking & Finance
  • London, +2

Requirements

  • Minimum:
  • Experience of leading high performing teams in a fast-paced environment
  • Experience of designing and delivering strategies to mitigate consumer harm and influencing senior stakeholders
  • Experience in financial services, financial regulation and retail banking
  • Essential:
  • Drawing conclusions based on an assessment of the facts, consideration of the options and providing a clear rationale for your recommendation
  • Ability to think clearly about how best to assess and analyse risks (or consumer harms) including the use of insights and intelligence from data to reach robust judgements
  • Flexible approach to change and an ability to adapt working styles accordingly
  • Ability to identify key stakeholders, build and maintain constructive relationships, and win the support of firms and trade bodies for our conduct agenda
  • Ability to make a strong personal impact and persuading with well-reasoned arguments
  • Ability to manage priorities and workload in a resource-constrained environment showing tenacity, resilience and flexibility
  • Understanding of retail banking business models and the impact of the wider economic climate on firm behaviour
  • Respects the diversity of cultural, social and academic backgrounds found in the organisation

Responsibilities

  • Leading the formulation and delivery of the supervision strategy for the firms included in your portfolio. You will also manage the proactive, reactive and case specific work in relation to these firms
  • Ensuring the team has the right people and skills to deliver its objectives, supporting the development of staff to meet personal and corporate goals, and actively managing talent in the team
  • Playing an intrinsic part in the division's leadership and management team; and embedding the FCA mission, values and the new supervision approach within the team
  • Direct line management for team members, including setting appropriate objectives and managing performance
  • Representing the FCA to senior external stakeholders, including firms and Trade Associations; and working collaboratively with internal stakeholders
  • Ensuring the team's support for activity led by other areas of the Directorate, or the wider FCA, is effectively and appropriately managed
  • Working together with the management in the division to deliver effective resource planning; knowledge sharing; coaching and mentoring others; operational effectiveness, staff development and support

FAQs

What is the primary focus of the Manager – Retail Banking Supervision role?

The primary focus of this role is to lead a team dedicated to delivering good consumer outcomes in the retail banking sector and ensuring that firms operate with consumers’ interests at the heart of their business.

What responsibilities will I have as a Manager in this position?

As a Manager, you will lead the formulation and delivery of the supervision strategy for your portfolio, manage team performance, ensure development of staff, represent the FCA to external stakeholders, and collaborate with internal teams to support various initiatives.

What skills and experience are required for this role?

Required skills include experience leading high-performing teams in a fast-paced environment, designing strategies to mitigate consumer harm, influencing stakeholders, and having knowledge of financial services and retail banking. Essential skills include analytical thinking, stakeholder relationship management, adaptability to change, and understanding retail banking business models.

What are the benefits of working in this role?

Benefits include a competitive flexible benefits scheme, 28 days of holiday plus bank holidays, private healthcare, a significant pension contribution, life assurance, income protection, and the opportunity to work in a dynamic environment focused on consumer outcomes.

Is hybrid working an option for this role?

Yes, hybrid working is supported, allowing you to work from home up to 60% of the time each month, with the remainder of the time spent in one of the office locations.

What opportunities for leadership will I have in this role?

You will have the opportunity to expand your leadership capabilities by managing a team at the forefront of the FCA’s response to the cost of living crisis and engaging with senior leadership in the UK retail banking sector.

How does the FCA support diversity and inclusion in its hiring processes?

The FCA is a signatory to the Government’s Disability Confident scheme, ensuring that interviews are offered to disabled candidates who meet the minimum criteria for the role.

What kind of work environment can I expect in this position?

You can expect a fast-paced and dynamic work environment where you will influence firms to deliver good consumer outcomes, collaborate across divisions, and manage various priorities in a resource-constrained setting.

What is the importance of managing talent in this role?

Managing talent is crucial as it ensures the team has the right skills to meet corporate objectives, supports staff development, and fosters a productive work environment that aligns with the FCA’s mission and values.

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Financial Conduct Authority (FCA)

We aim to make markets work well – for individuals, for business, large and small, and for the economy as a whole.

Finance
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

The Financial Conduct Authority (FCA) is the regulatory body for the financial services industry in the United Kingdom. Its primary responsibility is to ensure the stability and integrity of the financial markets and to protect consumers. The FCA regulates various financial institutions, including banks, insurance companies, investment firms, and mortgage providers, to ensure that they comply with relevant laws and regulations. The ultimate mission of the FCA is to promote effective competition and fair practices in the financial industry while safeguarding consumers' interests. Their purpose is to maintain the trust and confidence of the public in the financial system by overseeing and enforcing rules that promote transparency, accountability, and fair treatment of consumers. The FCA also provides educational resources and guidance to help consumers make informed financial decisions and protect themselves from potential risks and scams.