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Manager, Sales Operations - EMEA

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Netflix

23d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • London

AI generated summary

  • You need 8+ years in advertising/Sales Ops, expertise in sales models, strong analytical and project management skills, and proficiency in Excel/Anaplan. Familiarity with CRM systems is essential.
  • You will lead quarterly sales planning, manage sales execution processes, implement GTM policies, oversee EMEA business reporting, develop dashboards, and support external financial reporting.

Requirements

  • 8+ years of experience in advertising and/or advertising-related fields; and/or in Sales Operations teams.
  • Deep experience with agency and direct sold sales models
  • Familiarity with programmatic advertising, auction dynamics, ad tech and the streaming ecosystem
  • A strong attention to detail and an eye towards using the 80/20 rule to address problems
  • Strong modelling skills with expertise in tools like Excel, Anaplan, Pigment or other modelling technologies (Anaplan preferred)
  • Demonstrable experience in driving a business planning process, regionally or globally
  • Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.
  • Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.
  • Excellent project management abilities, skilled at managing multiple workflows and deadlines in dynamic work environments.
  • Exceptional ability to communicate and present complex data and insights in ways that are accessible and actionable for diverse audiences, including non-technical, senior stakeholders.

Responsibilities

  • Quarterly Sales Planning Process: End-to-end process leadership and facilitation covering book assignments, territory hierarchy, bottom-up and top-down quota setting across EMEA.
  • Sales Execution Process Management: Oversee the processes which guide our sellers, including CRM / Engagement systems and reporting
  • GTM Guidance & Policy: Act as a regional POC to implement guidance and policies such as Global Accounts or cross-market management, transfers accounts between Segments / channels
  • Insights and Analytics: Full ownership of the regular cadence of EMEA business reporting across weekly, monthly and quarterly business reviews. Ad hoc analysis and deep-dives on business areas. Full ownership of understanding regional business performance.
  • Dashboard development: Support building and maintenance of regional dashboards in Google Sheets and feed regional needs into global reporting development teams
  • External reporting: Support finance teams in delivering reporting to clients and agencies to support billing, rebates and accruals

FAQs

What is the primary location for this job?

The position is based in London.

Who will this position report to?

This position reports to the Director of Market Planning and Operations.

What are the main responsibilities of the Manager, Sales Operations - EMEA?

Key responsibilities include leading the quarterly sales planning process, managing sales execution processes, implementing GTM guidance and policy, owning insights and analytics, developing dashboards, and supporting external reporting.

What experience is required for this position?

Candidates should have 8+ years of experience in advertising, advertising-related fields, or Sales Operations teams.

Is familiarity with programmatic advertising important for this role?

Yes, familiarity with programmatic advertising, auction dynamics, ad tech, and the streaming ecosystem is important.

What tools are preferred for modeling skills in this role?

Expertise in tools like Excel, Anaplan (preferred), Pigment, or other modeling technologies is expected.

Are there specific CRM systems that this role requires familiarity with?

Yes, familiarity with CRM systems, such as Salesforce, is required.

What type of analytical skills are important for this position?

Exceptional analytical skills focused on data-driven decision-making, process improvement, and operational support are important.

Will this position involve communication with senior stakeholders?

Yes, exceptional ability to communicate complex data and insights to diverse audiences, including senior stakeholders, is essential.

Is diversity and inclusion important to Netflix?

Yes, inclusion is a value at Netflix, and the company strives to recognize and celebrate diversity in its hiring practices.

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Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.