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Manager, Stores Training & Development - A&F Co.

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  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Columbus, +2

Requirements

  • Bachelor’s Degree or related experience
  • 8+ years of experience in Human Resources, Leadership Development or Stores Leadership preferred
  • Expertise in building robust and innovative content in-house that is clear, informative, digestible and visually appealing
  • Experience strategizing and maintaining a department budget
  • Outstanding project management skills
  • Familiarity with different learning technologies and content development tools
  • Experience and ability to confidently facilitate engaging presentations and classes
  • Confidence to interact with and influence all levels of leadership across HR and stores
  • Proven leadership experience and ability to thrive in team-based settings
  • Successful track record in building and maintaining relationships
  • Engaging and optimistic personality with the ability to respond quickly and positively to change
  • Curiosity about how people learn and grow best
  • High standards and attention to detail
  • Ability to manage multiple priorities, projects and deliverables effectively
  • Passion for retail and the Abercrombie & Fitch Co. family of brands

Responsibilities

  • Own the learning strategy for all levels of our global stores organization.
  • Understand the learning journey for each persona within our stores, identifies opportunities and strategizes solutions.
  • Is an expert in original content from intake to delivery. Partners with subject matter experts to research, design & develop content that meets the needs of the business and associate.
  • Oversee insight collection by defining the survey strategy, establishing moments with key cross functional partners and business leaders and leveraging insights through our associate engagement survey.
  • Partner with the other HR centers of excellence and HR business partners to align learning and development programming with overall HR initiatives to maximize impact.
  • Establish team’s annual calendar and major project plans. Actively assesses progress and adjusts resourcing & timelines to meet the needs of the business.
  • Ensure the A&F Co. Culture & Values, Leadership Standards, and Purpose are embedded throughout learning & development programs.
  • Partner closely with our Home Office learning team to identify efficiencies across content, experience and processes.
  • Is well versed in understanding the capabilities of our Learning Management System to help guide team on best delivery methods and establish/maintain effective learning journeys.
  • Team up with the Global Inclusion & Diversity team on developing programming to strengthen inclusion, diversity, and cultural competencies across the organization as the company continues to grow globally.
  • Strategize and manage budget; identify, select and maintain relationships with all external partners. Drive the third party risk management process for all new partners and contract renewals.
  • Managing team of specialists and coordinators to execute learning solutions in a high quality way.
  • Stay curious and research best practices in learning, growth and development to ensure our programs evolve in progressive ways.

FAQs

What is the primary responsibility of the Manager, Stores Training & Development at A&F Co.?

The primary responsibility is to lead the development strategy for the global stores organization, focusing on onboarding, training, and developing all levels of store talent globally.

How many associates does the Stores Training & Development Team support?

The team supports over 30,000 associates around the world.

Where is this job located?

This job is located at the Global Home Office in Columbus, Ohio.

What qualifications are required for this position?

A Bachelor’s degree or related experience, along with 8+ years in Human Resources, Leadership Development, or Stores Leadership is preferred.

Is experience in content development necessary for this role?

Yes, expertise in building robust and innovative content in-house that is clear, informative, digestible, and visually appealing is necessary.

Does this position interface with other departments?

Yes, the manager will partner with other HR centers of excellence, HR business partners, and cross-functional teams to align learning and development initiatives with overall HR strategies.

What is the role's approach towards diversity and inclusion?

The manager will team up with the Global Inclusion & Diversity team to develop programming that strengthens inclusion, diversity, and cultural competencies across the organization.

How does the role contribute to A&F Co.'s culture?

The manager ensures that A&F Co.'s Culture & Values, Leadership Standards, and Purpose are embedded throughout learning and development programs.

Is there a focus on continuous improvement in this role?

Yes, the role involves staying curious and researching best practices in learning, growth, and development to ensure programs evolve in progressive ways.

Are there incentives or benefits associated with this position?

Yes, associates are eligible for various benefits such as an incentive bonus program, 401(K) savings plan with company match, medical, dental, and vision insurance, and more.

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East.