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Manager, Supply Quality

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Airbnb

Jan 21

Applications are closed

  • Job
    Full-time
    Expert Level
  • Government & Politics
    Business, Operations & Strategy
  • Gurgaon

Requirements

  • Bachelor's degree in a relevant field, or equivalent practical experience.
  • Total 10+ years of experience in product, project and operations management with 4+ years of experience in policy formulation and implementation. An ideal candidate needs to have a very strong understanding of policy development and implementation processes.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate complex policies to diverse audiences.
  • Strong analytical and problem-solving skills to assess policy impact, identify issues, and propose solutions.
  • Proven ability to collaborate and drive intended outcomes with cross-functional teams. Build relationships with and influence stakeholders across geographies.
  • Familiarity with the short-term rental industry (or other network businesses) and/or experience working in a regulatory environment is a plus.
  • Ability to adapt to a fast-paced, dynamic, and evolving work environment.

Responsibilities

  • Collaborate with the Host Policy and Standards team to understand and align on policy objectives, updates, and changes.
  • Coordinate policy implementation efforts with operations teams, ensuring clarity, consistency, and compliance.
  • Monitor and assess policy implementation progress, identifying challenges, and proposing solutions for improvement.
  • Develop a deep understanding of policy requirements and implications to effectively communicate and explain policy decisions to senior executives.
  • Analyze policy-related data and metrics to provide insights and recommendations for policy improvements and adjustments.
  • Stay updated with industry trends, regulatory changes, and best practices to ensure Airbnb's policies remain effective and compliant.
  • Establish and maintain strong relationships with key stakeholders across different teams to foster collaboration and alignment.

FAQs

What is the primary role of the Manager, Supply Quality at Airbnb?

The primary role of the Manager, Supply Quality is to drive the implementation, improvement, and engagement on critical Host policies and standards.

What qualifications are required for this position?

Candidates must have a Bachelor's degree in a relevant field or equivalent practical experience, along with 10+ years of experience in product, project, and operations management, including 4+ years in policy formulation and implementation.

What skills are essential for success in this role?

Essential skills include excellent communication (both written and verbal), strong analytical and problem-solving abilities, and proven collaboration skills to influence stakeholders across geographies.

Is experience in the short-term rental industry preferred?

Yes, familiarity with the short-term rental industry or experience working in a regulatory environment is a plus for candidates.

In which location is this position based?

The position is based in Gurugram, India.

How many years of experience in policy formulation and implementation is required for this role?

A minimum of 4 years of experience in policy formulation and implementation is required.

Will I be collaborating with cross-functional teams in this role?

Yes, the role involves collaborating and driving intended outcomes with cross-functional teams.

Does Airbnb value diversity and inclusion in its hiring process?

Yes, Airbnb is committed to working with a diverse talent pool, believing that diverse ideas foster innovation and engagement.

What type of work environment should candidates expect?

Candidates should expect a fast-paced, dynamic, and evolving work environment.

Will I be required to analyze policy-related data?

Yes, analyzing policy-related data and metrics to provide insights and recommendations for policy improvements is a key responsibility in this role.

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Airbnb

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit