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Manager, Technical Sales

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Proofpoint

Jan 18, 2025

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    IT & Cybersecurity
  • Milan
    Remote
  • Quick Apply

AI generated summary

  • You should have experience managing sales engineering teams, a strong technical background in cloud security, excellent communication skills in English and Italian, and preferably a degree in Computer Science.
  • You will coach and develop Sales Engineers, resolve customer challenges, drive team collaboration, attract talent, engage with clients, and support a positive customer experience, traveling 25-75%.

Requirements

  • Proven experience of managing sales engineering teams, ideally in the cyber-security industry based on previous experience as a sales engineer
  • As a leader in cloud security, you will have deep technical background, either in secure messaging, content, or data security
  • Willingness to actively engage in problem solving at a technical level
  • Track record of mentoring and developing team members and guiding them to success
  • Solid sales acumen and ability to partner with account teams to drive new customer sales as well as add-on revenue
  • Ability to bring motivational influence towards the diversity in the team, aligned with expected teamwork efficiency
  • You can thrive in a fast paced, high energy environment
  • Ability to work independently, adapt quickly and maintain a positive attitude
  • Proven ability to command a room, guide complex technical and business conversations with C-suite executives, as well as technical staff
  • Excellent communicator and presenter with fluency in English and Italian
  • Degree in Computer Science preferred or equivalent experience
  • CISSP or other industry certifications are beneficial

Responsibilities

  • You will coach, enable, and empower a team of Sales Engineers:
  • Develop the team by setting shared goals, information sharing and establishing mentoring relationships
  • Ramp newer members of the team on rules of engagement, building relationships with their Account Managers, technical training, and showing them how to become self-sufficient
  • Develop and mentor team members to help them achieve their career goals, ideally here at Proofpoint
  • Deal with escalations and resolving customer challenges
  • Develop team collaboration, skills and performance through expectation setting and regular communication cadence and development strategy
  • Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth
  • Be customer facing - Frequently attend meetings with members of your team
  • Participate in the ongoing technical training alongside your team
  • Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C-suite executives
  • Act as an individual contributor when needed to engage with customers and help formulate strategies for target accounts and influence key stakeholders
  • Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry leading customer retention
  • The role will require travel between 25-75% within the region

FAQs

What is the primary focus of Proofpoint as a company?

Proofpoint is committed to protecting organizations' greatest assets and biggest risks, which are vulnerabilities in people, through an integrated suite of cloud-based cybersecurity solutions.

What is the role of the Technical Sales Manager?

The Technical Sales Manager is responsible for managing a team of sales engineers focused on Large Enterprise opportunities, enabling and empowering the team to be successful.

What qualifications are preferred for candidates applying for this position?

Candidates should have experience managing sales engineering teams, previous experience as an enterprise field sales engineer, and a background in cybersecurity, data security, cloud security, or risk & governance.

Will the Technical Sales Manager have customer-facing responsibilities?

Yes, the role is customer-facing, and the manager will frequently attend meetings with team members and engage directly with customers.

What is the expected travel requirement for this role?

The role will require travel between 25-75% within the region.

What language proficiency is required for candidates?

Candidates must have excellent communication skills and be fluent in both English and Italian.

What approach does Proofpoint take towards team development?

Proofpoint emphasizes coaching, enabling, and empowering team members, setting shared goals, and establishing mentoring relationships to help them achieve their career goals.

Are there opportunities for career growth at Proofpoint?

Yes, Proofpoint is dedicated to developing and mentoring employees, helping them achieve their career goals ideally within the company.

What are the educational qualifications preferred for this position?

A degree in Computer Science is preferred, along with relevant experience. Industry certifications like CISSP are also beneficial.

What is the company culture like at Proofpoint?

Proofpoint promotes a customer-focused, collaborative, and inclusive culture, encouraging people from diverse backgrounds to apply and contribute to the organization's success.

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Proofpoint

Welcome to the new threat landscape — Proofpoint gives you protection & visibility for your greatest cybersecurity risk.

Technology
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

Proofpoint is a cybersecurity company specialising in protecting organisations from advanced threats and attacks through their comprehensive suite of email security, data loss prevention, and compliance solutions. Their ultimate mission is to safeguard businesses' critical information and digital assets, ensuring the confidentiality, integrity, and availability of data. With a focus on preventing cyber risks and enhancing email and data security, Proofpoint's purpose is to empower businesses to communicate and collaborate securely while mitigating the risks associated with modern digital communication and information sharing.