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Marketing Assistant

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Marketing
  • Leicester

AI generated summary

  • You should have client-facing experience, a strong work ethic, a passion for creative marketing, and relevant experience or degree. Must live within commuting distance to the dealership.
  • You will create social media content, plan events, manage marketing campaigns, enhance customer experience, oversee CRM systems, update website content, and meet performance targets.

Requirements

  • Experience in a client facing role is preferred.
  • You will have a strong work ethic and a passion to create innovative and creative marketing campaigns.
  • The ideal candidate will have relevant Marketing experience or relevant degree.
  • Due to the requirements of the role, candidates should live within a commutable distance from the dealership.

Responsibilities

  • Use allowed Social Media platforms to create and grow awareness of the Business and product. You will have a natural flare for content creation and have the ability to bring new and exciting ideas to the various platforms.
  • Plan, coordinate, and deliver customer and brand events across the UK, with occasional European travel and weekend work.
  • Plan and deliver dealership and manufacturer-led marketing campaigns and client communications using email marketing systems
  • Manage the customer experience from point of sale through ownership and beyond, building strong client relationships that drive loyalty and brand advocacy.
  • Manage the OEM CRM systems, ensuring accurate data capture, reporting, and database integrity
  • Manage and update content across both Sytner and manufacturer websites, ensuring accuracy and brand compliance.
  • Ensure all Operating Guidelines and KPI targets are achieved, working independently and to strict deadlines.

FAQs

What are the key responsibilities of the Marketing Assistant role?

The key responsibilities include managing social media platforms, planning and delivering customer and brand events, executing dealership and manufacturer-led marketing campaigns, managing customer experience, maintaining CRM systems, updating website content, and ensuring compliance with operating guidelines and KPI targets.

Is experience in a client-facing role necessary for this position?

Yes, experience in a client-facing role is preferred for the Marketing Assistant position.

What qualifications are preferred for this role?

The ideal candidate should have relevant marketing experience or a relevant degree.

Will this role require travel?

Yes, occasional travel across the UK and Europe may be required, along with possible weekend work for events.

What benefits does Sytner Group offer?

Sytner Group offers an enhanced holiday entitlement of 33 days including bank holidays, industry-leading maternity, paternity, and adoption pay, career development opportunities, recognition of long service, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one day a year for paid voluntary or community work.

Is there any support for diversity and inclusion within the company?

Yes, Sytner Group is committed to creating an equitable working environment that values and respects every individual's unique contribution, and they support colleagues to thrive and reach their full potential while providing accommodations in the recruitment process.

Where should candidates live to be eligible for this role?

Candidates should live within a commutable distance from the dealership to fulfill the requirements of the role.

What skills are important for the Marketing Assistant position?

Important skills include excellent communication and interpersonal skills, creativity in content creation, strong work ethic, and the ability to manage and coordinate various marketing tasks effectively.

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.