FAQs
What does the medical assistant role primarily involve?
The medical assistant role mainly involves supporting Redirect Health medical providers, coordinating appointments, managing medical records, and ensuring members receive compassionate and well-coordinated care.
What specific qualifications are required for the medical assistant position?
Required qualifications include completion of a Medical Assistant Program from an accredited school, at least one year of Medical Assistant experience, strong attention to detail, excellent communication skills, and a high school diploma or GED.
Is there a preference for bilingual candidates?
Yes, bilingual candidates, particularly those who are fluent in Spanish and English, are highly desired for this position.
How is success measured in this role?
Success in this role is measured by the accuracy and completeness of medical records, timely scheduling and follow-up with patients, positive member experience and continuity of care, and strong collaboration with providers and clinical teams.
What are the working hours for this position?
The specific working hours for this position can vary, but as a hybrid role, it typically includes both in-office and remote work.
What kind of healthcare benefits does Redirect Health offer to its employees?
Redirect Health offers $0 healthcare premiums for employees and their families, including no deductibles and no out-of-pocket maximums.
What is the starting pay for this medical assistant position?
The starting pay for the medical assistant position is $18.65 per hour.
What other benefits are included besides healthcare?
Additional benefits include dental and vision insurance, paid time off and sick time, access to a 401(k), and being part of a mission-driven team.
How does Redirect Health ensure a positive care experience for its members?
Redirect Health ensures a positive care experience by advocating for members, providing compassionate support, and streamlining clinical workflows for efficient care coordination.
Is previous experience with EMR systems required?
Proficiency with EMR systems is preferred, along with knowledge of Microsoft Word and Excel.