FAQs
What are the working hours for the Medical Receptionist position?
The Medical Receptionist position requires full-time availability during day shifts from 6:45 am to 7:15 pm, three 12-hour shifts per week, with rotations including weekends and holidays.
What kind of environment does the Adult Emergency Department offer?
The Adult Emergency Department environment is fast-paced and high-volume, where staff functions like a family unit. Employees have the opportunity to treat a diverse range of patients with various urgent medical conditions.
Is there a specific educational requirement for this job?
Yes, a High School Diploma or GED is required for the Medical Receptionist position.
What is the required experience level for applicants?
The job requires less than 1 year of relevant work experience.
What type of skills are preferred for this position?
Preferred skills include customer service, basic patient documentation, and telephone communication skills.
Are there opportunities for orientation and training for new staff?
Yes, new staff receive individualized orientation based on their unique needs to help them acclimate to the department.
What are the core accountabilities for a Medical Receptionist at Vanderbilt Health?
Core accountabilities include performing clearly defined tasks, following established processes to solve routine problems, and contributing to team efforts.
How does Vanderbilt University Medical Center view diversity in its workforce?
Vanderbilt University Medical Center recognizes that diversity is essential for excellence and innovation, committing to an inclusive environment where everyone has the chance to thrive.
Are there opportunities for professional growth within this position?
Yes, Vanderbilt Health encourages professional growth, appreciates employee contributions, and fosters a sense of community and purpose.
What should applicants include in their application?
Applicants should ensure their application includes an updated and current resume that lists the start and end dates of any relevant positions held.

