FAQs
What is the primary responsibility of a Medical Receptionist in the Cardiac Progressive Care Unit?
The primary responsibility is to support the delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, and physicians, facilitating efficient workflow, and fostering effective communication.
What qualifications are required for this position?
A High School Diploma or GED is required, along with relevant work experience of less than 1 year.
Is previous experience in a medical setting necessary for this role?
While relevant work experience is preferred, the job description indicates that less than 1 year of experience is acceptable.
What types of skills are needed for a Medical Receptionist?
Key skills include customer service, patient documentation, and telephone communication skills.
Is training provided for new employees?
Yes, new employees typically receive guidance and training to perform their responsibilities effectively, which may include training on systems and procedures specific to the role.
What is the work environment like at Vanderbilt University Medical Center?
The work environment is collaborative and focused on patient care, emphasizing diversity, inclusion, continuous improvement, and professional growth.
Are there opportunities for professional growth within this position?
Yes, Vanderbilt Health supports professional growth and encourages employees to enhance their skills and knowledge within the organization.
What are the core accountabilities associated with this role?
Core accountabilities include performing defined tasks, solving routine problems, contributing to team efforts, and demonstrating basic job knowledge common to the position.
What technologies will I be using as a Medical Receptionist?
You will use various technologies including telephone systems, patient call systems, fax/copiers, scanning devices, and unit-specific monitoring equipment to facilitate communication and workflow.
Is this position eligible for benefits?
Yes, employees at Vanderbilt Health typically have access to a range of benefits, including those that support professional development and personal well-being.
What is Vanderbilt Health's stance on diversity and inclusion?
Vanderbilt Health is committed to creating an inclusive environment that values diversity and ensures everyone has the opportunity to thrive.
How does Vanderbilt Health support its employees?
Vanderbilt Health supports its employees through professional growth opportunities, appreciation of benefits, and fostering a sense of community and purpose among its workforce.