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Medical Receptionist PMAC FT Nights

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Vanderbilt University Medical Center

Aug 26, 2024

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Nashville
  • Quick Apply

AI generated summary

  • You need 1-year acute care experience (preferably pediatric), professionalism, great communication, teamwork skills, emotional intelligence, flexible scheduling, and a High School Diploma or GED.
  • You will process orders, update patient information, manage appointments, respond to inquiries, maintain supplies, and facilitate communication within the unit. Additional tasks may be assigned.

Requirements

  • 1-year acute care experience, preferably pediatric
  • Professionalism
  • Exceptional reliability
  • Great communication skills
  • Strong teamwork skills
  • Significant emotional intelligence for the patient population
  • Flexible availability for scheduling
  • High School Diploma or GED
  • Less than 1 year relevant work experience

Responsibilities

  • Processes orders according to guidelines, follows computer downtime procedures.
  • Enters and updates information in computer system to assure current information and retrieves data accurately.
  • Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
  • Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
  • Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
  • Orders, maintains and uses supplies in a cost effective manner.
  • The responsibilities listed are a general overview of the position and additional duties may be assigned.

FAQs

What are the working hours for the Medical Receptionist PMAC position?

The position requires full-time night shifts from 6:45 pm to 7:15 am, typically working three 12-hour shifts per week.

Is experience required for this position?

Yes, the preferred qualification includes at least 1 year of acute care experience, preferably in pediatrics.

What type of patients will I be working with?

You will be working with pediatric patients ranging in age from newborns to 18 years who are being treated for various medical diagnoses, including Epilepsy Monitoring, Neonatal Abstinence Syndrome (NAS), and Peritoneal Dialysis.

Are there benefits available for employees?

Yes, benefits are available on DAY ONE for employees at Vanderbilt University Medical Center.

What skills are important for this position?

Key skills include professionalism, exceptional reliability, great communication skills, strong teamwork skills, and significant emotional intelligence for working with the patient population.

Is flexible scheduling required for this role?

Yes, candidates must have flexible availability for scheduling, including weekends and holidays as all shifts rotate throughout the week.

What responsibilities are included in the Medical Receptionist position?

Responsibilities include providing clerical and receptionist services, processing orders, maintaining patient information, and responding to patient requests.

What level of education is required for this position?

A High School Diploma or GED is required for this role.

Does this position require any specific technical skills?

Yes, familiarity with customer service principles, patient documentation, and telephone communication skills is important.

Is there a particular focus on diversity and inclusion at Vanderbilt Health?

Yes, Vanderbilt Health is committed to an inclusive environment that recognizes and celebrates diversity as essential for excellence and innovation.

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Vanderbilt University Medical Center

Making Health Care Personal

Science & Healthcare
Industry
10,001+
Employees
1875
Founded Year

Mission & Purpose

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.