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Meetings and Special Events Manager

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Marriott International

Today

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • New York

AI generated summary

  • You need a high school diploma and 2 years of related experience, or a 2-year degree and 1 year of experience in event management, food and beverage, or sales/marketing.
  • You will assist in planning events, manage vendor relations, ensure guest satisfaction, conduct walk-throughs, control expenses, and enhance service quality while upselling opportunities.

Requirements

  • High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
  • OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

Responsibilities

  • Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.
  • Researches and analyzes new products, pricing and services of competition.
  • Assists in apprising property of all groups that will impact property operations.
  • Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.
  • Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.
  • Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.
  • Creates opportunities to upsell during event planning.
  • Assists in managing department controllable expenses to achieve or exceed budgeted goals.
  • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Ensures employees understand expectations and parameters.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

FAQs

What is the location of the Meetings and Special Events Manager position?

The position is located at The Times Square EDITION, 701 7th Avenue, New York, New York, United States, 10036.

What is the salary range for this position?

The pay range for the Meetings and Special Events Manager position is $75,000 - $97,000 annually.

Is this position eligible for bonuses?

Yes, this position is bonus eligible.

What kind of education is required for this job?

Candidates need either a high school diploma or GED with 2 years of experience in event management or a related field, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with 1 year of experience.

What are the primary responsibilities of the Meetings and Special Events Manager?

The primary responsibilities include planning and executing meetings and special events, managing budgets, ensuring exceptional customer service, and assisting with operational strategies.

What qualities are you looking for in candidates?

We are looking for outgoing, authentically amazing people who inspire others and provide excellent service from the heart, rather than following a handbook.

How does the company promote diversity and inclusion?

At Marriott International, we are dedicated to being an equal opportunity employer, fostering an environment where the unique backgrounds of our associates are valued and celebrated.

Is prior experience necessary for this position?

Yes, candidates must have experience in event management, food and beverage, sales and marketing, or a related professional area.

What is the focus of the EDITION Hotels brand?

EDITION Hotels combine luxury with boutique hotel elements, targeting sophisticated consumers who value quality, originality, and exceptional service.

What should applicants expect in terms of company culture?

Applicants should expect a challenging, inspiring work environment that emphasizes service excellence and continuous improvement, creating a magical experience for guests.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.