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Mental Injury Specialist

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Gallagher Re

Jan 23, 2025

Applications are closed

  • Job
    Full-time
    Senior Level
  • Consulting
    Healthcare
  • Melbourne

Requirements

  • Qualifications: Tertiary qualification in Psychology, Counselling, Rehabilitation Counselling, Mental Health Occupational Therapy, Mental Health Nursing, Mental Health Social Worker or a related discipline.
  • Experience: Experience in Occupational Rehabilitation, or other return to Work/Claims Management is highly desirable.
  • Interpersonal Skills: Excellent communication and de-escalation skills with all levels of staff and external parties.
  • Attributes: An ability to work both autonomously and collaboratively, ability to lead presentations and the ability to be both a coach and mentor peers.

Responsibilities

  • Implement RTW Strategy: Drive Gallagher Bassett’s Return to Work (RTW) Strategy for mental injury claims.
  • Trend Analysis: Identify risks through mental injury trend analysis and strategize for continuous improvement.
  • Skill Development: Address skill and knowledge gaps in Mental Injury Claims Management by developing robust strategies and processes.
  • Stakeholder Engagement: Facilitate face-to-face meetings with health practitioners, injured workers, and employers to ensure safe and sustainable return to work.
  • Claims Management: Oversee daily activities and administrative duties related to mental injury claims using WorkSafe’s systems.
  • Support & Education: Collaborate with Case Managers and RTW Specialists to manage complex mental injury cases.
  • Client Assistance: Work with clients needing help with mental injury claims, providing training and development support.
  • Compliance & Quality: Monitor and ensure compliance and quality in Mental Injury Mobile Return to Work interventions.

FAQs

What is the job title for this position?

The job title is Mental Injury Specialist.

What qualifications are required for this role?

A tertiary qualification in Psychology, Counselling, Rehabilitation Counselling, Mental Health Occupational Therapy, Mental Health Nursing, Mental Health Social Work, or a related discipline is required.

Is experience in Occupational Rehabilitation necessary for this position?

While experience in Occupational Rehabilitation or claims management is highly desirable, it is not explicitly required.

What are the key responsibilities of the Mental Injury Specialist?

Key responsibilities include implementing the Return to Work (RTW) strategy for mental injury claims, conducting trend analysis, addressing skill gaps in claims management, facilitating stakeholder engagement, managing complex cases, and ensuring compliance and quality in interventions.

What kind of support will I provide to clients in this role?

You will provide coaching, mentoring, and educational support to clients needing assistance with mental injury claims, as well as guidance to employers for fostering mentally healthy workplaces.

What benefits are offered to employees in this position?

Employees receive a competitive salary, flexible work arrangements, parental leave, health insurance discounts, ongoing education opportunities, and access to wellbeing programs among other benefits.

Is there potential for career growth within Gallagher Bassett?

Yes, Gallagher Bassett prioritizes career growth and offers various opportunities for advancement as the company continues to grow.

What kind of work environment can I expect?

You can expect a supportive, inclusive, and adaptable work environment known for its dedication and approachability.

Are there volunteer opportunities available for employees?

Yes, employees are afforded two paid volunteer days annually.

Does Gallagher Bassett have a strong focus on inclusion and diversity?

Yes, inclusion and diversity are core values at Gallagher Bassett, and the company actively promotes a diverse and inclusive workplace.

How do we handle employee recognition?

Gallagher Bassett has Employee Recognition Awards and Service Milestone Recognitions to acknowledge the contributions of its employees.

Can candidates with disabilities apply for this role?

Yes, Gallagher Bassett encourages applications from candidates with disabilities and will make reasonable accommodations for qualified applicants.

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Gallagher Re

Finance
Industry
10,001+
Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.