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Merchandiser - Disney+

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The Walt Disney Company

20d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You need UK streaming experience, CMS skills, knowledge of Disney brands, strong communication, attention to detail, great organization, and insight into the UK media landscape and competitors.
  • You will manage UK & Ireland Disney+ merchandising, adapt plans, execute CMS builds, collaborate with teams, ensure accurate content, and lead local editorial initiatives.

Requirements

  • Experience working within a UK broadcast, streaming or SVOD environment
  • Hands-on experience using a Content Management System (CMS) in a customer-facing environment
  • Strong knowledge and appreciation of the Disney brand portfolio, including General Entertainment brands such as FX and Hulu
  • Excellent communication skills, with the ability to collaborate effectively across multiple teams and stakeholders
  • Exceptional attention to detail and a customer-first mindset
  • Strong organisational skills, with the ability to manage multiple projects and workstreams simultaneously
  • Deep understanding of the UK streaming and media landscape, including key competitors

Responsibilities

  • Own the day-to-day merchandising execution for the UK & Ireland Disney+ service, ensuring all customer-facing surface areas — including the homepage — are accurate, engaging and optimised
  • Adapt regional EMEA merchandising plans to reflect local market insight, audience behaviour and editorial opportunity across the UK and Ireland
  • Deliver end-to-end CMS builds, maintenance and experimentation, including pages, collections, sets, badges and calls-to-action, alongside full QA of service previews
  • Bring a uniquely British perspective to regional plans, championing UK originals, acquisitions and branded content
  • Partner closely with Marketing to support integrated campaigns, milestone meetings and launch plans
  • Collaborate with Social & PR teams to honour Coming Soon commitments and external announcements
  • Work with Customer Engagement and Analytics teams to make reactive, performance-led adjustments to merchandising strategy
  • Lead bespoke UK editorial stunts and activations in partnership with Creative teams
  • Act as the point of contact for Disney+ on UK partner platforms (including Sky, Virgin Media and others), supplying up-to-date content recommendations and maintaining strong relationships
  • Participate in programming weeklies, stand-ups, regional reviews, presentations and content briefings in support of the wider Programming team

FAQs

What is the job title for this position?

The job title is Merchandiser - Disney+.

Where is the job located?

The job is based in our London Hammersmith office.

How many days a week is the role expected to be in the office?

The role is expected to be in the office four days a week, with the flexibility to work either Monday or Friday from home.

What are the main responsibilities of the Merchandiser?

The main responsibilities include managing day-to-day merchandising execution, adapting regional EMEA plans, delivering CMS builds, championing UK originals, collaborating with cross-functional teams, and leading bespoke editorial stunts and activations.

What is the required experience for this position?

Candidates should have experience working within a UK broadcast, streaming, or SVOD environment, as well as hands-on experience using a Content Management System (CMS) in a customer-facing environment.

Is prior knowledge of Disney brands necessary for this role?

Yes, a strong knowledge and appreciation of the Disney brand portfolio, including General Entertainment brands such as FX and Hulu, is required.

What skills are necessary for this position?

Key skills include excellent communication, exceptional attention to detail, strong organizational skills, and a deep understanding of the UK streaming and media landscape.

Are there any preferred qualifications for this role?

Preferred qualifications include experience supporting sports programming, familiarity with Airtable, Google Sheets/Excel, PowerPoint, and experience working with external content partners.

What benefits are offered with this position?

Benefits include 25 days of annual leave, private medical insurance, free park entry, Disney discounts, excellent parental and guardian leave, and participation in Employee Resource Groups.

Does Disney provide accommodations for individuals with disabilities?

Yes, Disney is committed to providing reasonable accommodations for individuals with disabilities during the job application or interview process and to perform essential job functions.

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The Walt Disney Company

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!