Merchandising Service Associate

Rona

Aug 3, 2024

Applications are closed

Job
Full-time
Senior (5-8 years)
Brampton

Requirements

- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Ability to utilize web-based computer programs to accomplish assigned tasks
- Six (6) months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays (preferred)
- Experience operating power equipment such as lifts, order pickers, and similar equipment (in asset)
- Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred)
- Task and results oriented, ability to work in a repetitive work environment
- Ability to prioritize tasks to be done
- Ability to react to unexpected outcomes in a timely manner
- Be open to feedback
- Full-time: standard schedule from 6am to 3pm, Monday to Friday (may vary depending on the complexity of the project)
- Ability to work standing, bending, sitting and / or walking continuously and completing a full day's work, including scheduled breaks
- Ability to do the following movements: bending, kneeling, reaching, twisting, lifting, pushing, pulling, climbing (ladders, stairs), balancing and / or crouching daily to perform their duties
- Handle and move objects (products, equipment, etc.) that can weigh up to 50lbs
- Move heavy objects using the appropriate equipment

Responsibilities

- Product display maintenance and stock availability
- Communicates with Merchandising Service team regarding project priorities, scheduling, and project needs (e.g., materials, supplies, time)
- Reviews and completes all assigned WIRE merchandise reset and service tasks
- Ensures reset merchandise, including top stock, is stocked, fronted, fully packed down, and priced in assigned area according to planogram; takes necessary photos of product displays and bay sets as directed
- Provides project information, updates, and feedback on project execution to Merchandising Service Manager; performs pre- and post-walks
- As part of reset duties, identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
- Assists in verification of buyback items and ensures they are pulled, prepped, and ready for shipping
- During bay maintenance, installs, maintains, and reorders any damaged signage and product brochures; ensures POP reorder stickers are current, clean, intact, and properly displayed; looks for name, contact #, UPC #, reorder #, and description
- During bay maintenance, cleans, dusts, replaces damaged beams and/or grids, corrects incorrect planogram steel elevations, rotates, and down-stocks items for easier customer access, and ensures displays are in safe, clean, and working order at all times
- During bay maintenance, repair/seal damaged packaging and boxes including peg-hook items
- Operate power equipment, including but not limited to lifts, order pickers, and similar equipment as needed
- Provides feedback and analysis on service execution to store, market, and corporate leaders.
- Identifies and helps to resolve store-level issues.

FAQs

What is the role of a Merchandising Service Associate at RONA?

The Merchandising Service Associate (MSA) is primarily responsible for completing assigned merchandising reset and service-related projects accurately and on time, while adhering to merchandising and safety standards.

What are some key responsibilities of the MSA?

Key responsibilities include maintaining product displays, communicating with the Merchandising Service team, completing merchandise resets, ensuring stock availability, identifying damaged products, and assisting in verification of buyback items.

What qualifications are required for this position?

Candidates should have the ability to read, write, and perform basic arithmetic, experience in product merchandising tasks (preferred), and experience operating power equipment (also preferred). Familiarity with basic tools is advantageous.

What are the working hours for the MSA position?

The standard working hours for this full-time position are from 6 am to 3 pm, Monday to Friday, but may vary depending on the complexity of the project.

What physical requirements are associated with this job?

The position requires the ability to stand, bend, kneel, reach, twist, lift, push, pull, climb, and balance while handling objects that can weigh up to 50 lbs.

Does RONA provide any training for new hires?

Yes, RONA offers a comprehensive training program for all new hires to help them develop their skills and knowledge for the position.

Are there opportunities for career advancement at RONA?

Yes, RONA promotes opportunities for advancement within the company, allowing employees to grow and develop their careers.

Is there any support for diversity and inclusion at RONA?

Yes, RONA is committed to encouraging diversity and inclusion and welcomes applications from all qualified candidates, regardless of their background.

What benefits do employees receive at RONA?

Employees at RONA enjoy benefits such as an inclusive work environment, exclusive employee discounts, insurance (with certain conditions), annual salary reviews, and a student incentive program.

How should I apply for the Merchandising Service Associate position?

Interested candidates can apply through RONA's official job portal or other designated employment platforms as per the application guidelines provided by the company.

Rona

One of Canada’s leading home improvement retailers.

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Québec. The RONA network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners. With a long and rich history, RONA supports Canadians in their home improvement and construction projects since 1939. To achieve this, the company relies on a team of 22,000 employees, to whom it strives to provide an inclusive workplace where everyone is invited to contribute. RONA is one of the Montréal region Top Employers since 2021. As a result of its ongoing efforts in sustainable development, the company was also awarded the Stratégie de développement durable Mercure in 2022 and is recognized as one of Canada’s Greenest Employers. To learn more about the company, visit the website www.ronainc.ca. Working at RONA means being part of something bigger than a company. It’s building trust with our customers and supporting them in their home improvement projects. It’s helping improve our communities through local and philanthropic initiatives. And it’s belonging to a close-knit family and being surrounded every day by colleagues driven by a shared desire, which is to serve Canadians and their projects. By choosing a career with us, you are putting your skills to work for a thriving leader. Innovative, creative and determined, we are challenge-driven and always strive for excellence. At RONA, the career and development opportunities are as boundless as your ambitions.