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Mobile Customer Advisor

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Carpetright

Jun 19, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • £23.5K
  • Aberdeen

Requirements

  • A full UK driving licence and the use of a vehicle as this is not provided as part of the role. If you do not have access to your own vehicle, please look at our in-store Customer Advisor role as an alternative
  • Confidence and ambition
  • A passion for customers and delivering an exceptional experience
  • A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed
  • Bags of enthusiasm to drive our business forward and personally succeed
  • Your own uniqueness and an ability to build rapport quickly
  • Adaptability to work at differing locations and with differing teams

Responsibilities

  • Travelling to wherever you are needed within a given geography
  • Meeting and greeting customers
  • Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride
  • Helping customers chose products and offer the best advice to them
  • Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects

FAQs

What responsibilities does a Mobile Customer Advisor have?

A Mobile Customer Advisor is responsible for getting to know customers and their home décor projects, providing assistance and recommendations, and representing the company in a positive and professional manner.

How can a Mobile Customer Advisor advance their retail career at Carpetright?

A Mobile Customer Advisor can advance their retail career at Carpetright by building strong relationships with customers, staying knowledgeable about products and services, and demonstrating a commitment to excellence in customer service.

What qualities are important for a successful Mobile Customer Advisor?

Important qualities for a successful Mobile Customer Advisor include natural curiosity, excellent communication skills, a passion for home décor, and the ability to work well as part of a team.

How does being a Mobile Customer Advisor at Carpetright contribute to being part of a strong team?

Being a Mobile Customer Advisor at Carpetright contributes to being part of a strong team by working together with colleagues to provide exceptional service to customers, sharing knowledge and expertise, and supporting one another in achieving goals.

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Retail & Consumer Goods
Industry
1001-5000
Employees
1988
Founded Year

Mission & Purpose

Carpetright is a leading retailer specialising in flooring and home products, including carpets, vinyl, laminate, rugs, and beds. Their aim is to provide high-quality, stylish, and affordable home solutions to suit every customer's needs. By offering expert advice, free samples, and professional fitting services, Carpetright strives to make the process of enhancing homes easy and enjoyable. Their goal is to help customers create comfortable and beautiful living spaces through excellent products and services.