FAQs
What are the main responsibilities of the Mortgage Loan Assistant?
The main responsibilities include assisting the loan officer and processing staff with daily activities, greeting customers, answering their questions, quoting loan rates, completing telephone applications, and cross-selling bank products.
What qualifications are required for the Mortgage Loan Assistant position?
A high school diploma or GED is required, along with 2+ years of experience or an equivalent combination of education and experience.
Is there a requirement for a background credit check?
Yes, a background credit check is required as part of the employment process for this position.
What regulatory compliance must the Mortgage Loan Assistant meet?
Ongoing employment requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations.
What benefits does First Horizon Corporation offer to its employees?
Benefits include medical with wellness incentives, dental, vision, HSA with company match, maternity and parental leave, tuition reimbursement, a mentor program, and a 401(k) with a 6% match.
Where is the Mortgage Loan Assistant position located?
The position is located on-site at the location listed in the job posting.
How does First Horizon Corporation support employee development?
First Horizon Corporation supports employee development through programs such as tuition reimbursement and mentorship opportunities.
Is experience in mortgage processing necessary for this position?
While not explicitly required, having experience in mortgage processing would be beneficial for the Mortgage Loan Assistant role.
What should I do if I encounter a customer question that I cannot answer?
If you encounter a customer question that you cannot answer, it's important to communicate clearly and either seek assistance from the loan officer or processing staff or provide the customer with a way to follow up for more detailed information.